Micro Focus  
   
Welcome to Customer Care In Focus.


In this edition, find out the top three tips for Net Express users, how to transfer Mainframe Express licenses from one machine to another and check out our new look Customer Care website. Plus we want to hear from you in our Customer Care online survey and much much more...

Marsh Supermarkets, USA is just the latest customer to go live using VSE JCL emulation
If you are a VSE user or simply just curious, this article will give you a brief introduction to VSE and the VSE JCL support available in MFEEE and ES MTO.
Read more
New Update of Micro Focus Mainframe Express Enterprise Edition 3.1 available
Micro Focus Mainframe Express Enterprise Edition 3.1 is the leading PC-based development environment for IBM mainframe applications. It combines the proven Micro Focus mainframe application development environment with the power of our application generation and Web services capabilities.
Learn more
New look Customer Care website
The Customer Care website now boasts enhanced functionality and an improved look and feel, making it easier than ever to manage your support incidents online.
Read more
We want to hear from you
As a valued customer, your feedback is always important to us. Please can we ask you to take a couple of minutes and complete the online survey.
Click here to start the survey
Data File Editor - useful tips
In order to search for a particular value in a particular field in the Micro Focus Data File Editor, several steps need to be taken.
Learn more
Oracle automated login with OCI version of Acu4GL
In earlier versions of Oracle's OCI interface, you could enable OS Authenticated Logon (commonly known as OPS$ logon) using the OCILogon function. In later versions of their OCI interface, Oracle removed this ability. This would result in the user encountering an error “9D,1017”.
Find out how to avoid this
What is an mfpoll.txt file and why send it to SupportLine?
Micro Focus Server Express is shipped with a script called mfsupport. This script is located in $COBDIR/bin directory and is used to get a snapshot of the customer’s environment running on UNIX/Linux environments. After running the script from a directory that you have permission to write in, you will have a file called mfpoll.txt.
Learn more
Net Express - 3 top tips
Write console output to a file with OUTDD, learn how to recycle the source window when stepping through code and learn how to switch between keyboard schemes or customize your own.
Read more
What are the correct timeout settings in EnterpriseLink?
Your system response is slow on some pages... what are the proper timeout settings?
Find out
How to Transfer Mainframe Express License From One Machine to Another
The following is a step by step guide in order to uninstall and reinstall the Mainframe Express product properly.
Learn more
Debugging hung COBOL programs on UNIX and Linux, using Fault Finder and stack traces
Sometimes a COBOL program can become hung. The Micro Focus tool named Fault Finder and a stack trace obtained from the UNIX system debugger are helpful in debugging the problem.
Learn more
Key highlights:
Training
Become an Expert
Boost your performance with online, onsite and public training.
Find out more
Other News
Check out the COBOL Portal
Click here
Login and Download the latest Fixpacks
Click here
Customer Care In Focus eNewsletter
Browse the archive
Webcasts
Eclipse speaks your language - Nov 19th, 11am ET
Join this webcast and learn how you can improve efficiency in everyday programming tasks.
Read more
View our Webcasts
Browse the archive
Events
Talk to the experts
Learn more about our products and services at North American and other Global events.
Read more