SupportLine

Please use the information below for support requests or visit the SupportLine website

To report an incident under normal circumstances, we recommend that you use our website. However, if your Micro Focus SupportLine contract provides for 24/7 service and you require urgent technical support outside your local Micro Focus SupportLine office hours, dial your normal SupportLine toll free number and your call will be redirected to an open support centre.

SupportLine hours from Monday to Friday are:

australia Australia9am to 5:00pm AET
germany Germany9am to 5:30pm CET
france France9am to 6:00pm CET
usa North America8:30am EST to 5:30pm PST
uk United Kingdom9am to 5:30pm GMT
spain Spain9am to 6:00pm CET