Your right to privacy is very important to Micro Focus. At Micro Focus, we believe that the personal information you provide to us must be both kept confidential and used in a responsible fashion. We consistently strive to put our best efforts towards achieving both of these objectives.
Types and Reasons for Data Collection
When you signup for membership in SupportLine, email@example.com or Micro Focus's email news services some personal information is required. This information is used for three primary purposes.
- To help you quickly find software, services or information on microfocus.com.
- To help us create Web site content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from Micro Focus.
If the personal information collected is used for a reason not listed above, including sharing this information with any third party, we will post our procedures on how we intend to use it before we do so. Further, if you tell us that you do not wish to have personal information used as a basis for contacting you, we will respect your wishes and, to the best of our abilities, remove or block access to that information. Additionally, you may always cancel your membership at any time.
Explicit Member Signup Information
Explicit member signup information includes information collected during initial registration to Micro Focus Services, as well as any additional information provided to gain access to special services or features. These special services may include software downloads, special discount offers, Beta program participation, email newsletters and more.
This information is used by Micro Focus solely to inform you of new services and programs and, in an aggregate form, to improve the value of this web site. We may provide this information to other organizations within Micro Focus when needed to support and deliver specialized services. Micro Focus does not, sell, trade, rent, or otherwise transfer your personal information to third parties. We may, however, release personally identifying information when necessary to comply with state and federal laws. In such a case, we will do our best to notify you of any such release by contacting you through e-mail or by letter, if we are able to.
Web Site Traffic and Analysis
Micro Focus gathers and analyzes information from our visitors' routine use of the web site. We use this information to monitor what areas of the site are most active, and to help focus our continuing development efforts. Only generalized, aggregate information is shared with other organizations within Micro Focus; an individual user's traffic patterns are strictly confidential.
Access to Information Collected
As a member of any of Micro Focus Services, you can simply and easily update your membership information at any time. Additionally, it should be noted that within your Micro Focus services profile you can control whether you wish to receive informational e-mails from Micro Focus.
User Preferences, Opt Out
Membership in Micro Focus Services is completely voluntary. If at any time you wish to leave the program, simply notify us via e-mail and we will promptly cancel your membership.
Some Micro Focus Services require users to provide the information in the registration screens for reasons specified and as provided in the user registration agreement. This information is essential to properly service the membership. As greater functionality is added to the site, we will continue to strive to develop mechanisms and policies that best address participants' preferences related to information collection and use.
Collection of Information using "Cookies"
Micro Focus Services use several cookies to provide you easier and more direct access to information and services. The use of these cookies is required for full access to Micro Focus services. All information stored in these cookies is encrypted. Additionally, sensitive information, such as credit card numbers are never stored in cookies.
Links to Third Party Sites and Services (if applicable)
Micro Focus is concerned with the security of the personal data we collect and has put in place measures to prevent unauthorized access to that information. Payment information is protected by a Secure Sockets Layer (SSL) connection and, once stored, is protected through various security measures. These measures include both policies relating to access to information and technological elements such as firewalls etc. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.
Note to Parents and Minors
Please note that our website does not market to children. We do not want to collect any personal information from minors under any circumstances. We ask that minors (under age 18) refrain from using our site. Anyone using this Site or the Services warrants and promises that they are 18 years of age or older.
Last Update: July 7, 2010
Feedback; Confidential Information; Privacy
Unless otherwise explicitly stated herein, any non-personal information or material sent to Micro Focus will be deemed NOT to be confidential. By sending Micro Focus any non-personal information or material, you grant Micro Focus an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Micro Focus is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first notify you that the materials or other information you submit to a particular part of a site will be published or otherwise used with your name on it; or (c) we are required to do so by law.
Micro Focus complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Micro Focus certifies that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Micro Focus's certification, please visit http://www.export.gov/safeharbor/.