Micro Focus Community Webinars

Service Desk 7.4—A Simple and Effective Customer Request Platform

Introduced in Micro Focus Service Desk 7.3, the Store capability provides an intuitive way for customers to request things from IT. In this webinar we will show you how to get started with the Store, how it is generally used, the types of requests that organizations make visible to end-users, the custom visibility and automation capabilities currently available in the product. If you are a ZENworks customer, looking for the ability for users to request services in a self-service manner, this is the tool for you.

A sneak preview of Cloud Integrated Storage with OES 2018

Join us for a sneak preview of Cloud Integrated Storage with the new and upcoming release of OES 2018 Topics would include business values and cost benefits of this feature

Enabling business with Card authentication for all types of printers

Join us for a session to learn Micro Focus iPrint's take on Hardware devices based Card authentication for Job releases. Topics will include multifactor authentication and hardware devices which can be deployed on top of existing and new printers to provide card authentication. Learn how these technologies can be leveraged to enable newer business workflows.

Secure Filr with Multifactor authentication

Join us for a session on Multifactor authentication with Filr. We will walk you through of setup, configuration, deployment and best practices of Multifactor authentication with Filr.

What's new with OES 2018

Join us for a session on the upcoming OES 2018. Learn what's new with OES 2018 and how these new features help in driving the TCO down further.

Topics include covering:

  • CIFS/SMB Updates
  • Mac access improvements
  • Unified update channel
  • NSS enhancements
  • Cloud Integrated Storage

What's new with Micro Focus iPrint in Appliance and OES

Join us for a session Micro Focus iPrint features in Appliance and Micro Focus iPrint for OES 2018. Learn how you can use these features to being in more compliance and control in your printing environment.

Topics include QuickPrint, a revised windows client, multifactor authentication and many more!

How to setup and use Filr's Outlook plugin

Filr's Outlook plugin helps organizations to easily and securely share file via Outlook mail clients. It comes with rich policy support and reporting. Join us to learn on how to setup, configure and use Filr's Outlook plugin.

Domain Services for Windows—What's new and what's planned

Join us for an update on Domain Services for Windows to see what's new and what's planned. Topics include:

  • New features in recent releases
  • Planned updates

Micro Focus iPrint—Troubleshoot and Resolve problems

Join us for a session on Micro Focus iPrint troubleshooting where you learn to debug and resolve issues faster. Topics includes troubleshooting:

  • Certificate Issues
  • Remote Renderer
  • Print Manager
  • WalkUp Printing
  • Mobility

Basic trouble shooting and maintenance for your Filr system

Join us for a session on Filr troubleshooting tips and tricks. Learn to effectively maintain your Filr appliance and resolve Filr issues faster.

Registering and updating using Filr's Online Update channel

One of the new capabilities introduced in Filr 3.0 is the “Online Update Channel”. This feature helps to simplify management of your Filr system by bringing all the updates that the Filr team releases to Filr Appliances directly.

Join us to learn on how to register to Filr's Online Update Channel and apply the updates conveniently.

A Hands-On Look at the Power of File Reporter

Since its initial release nearly seven years ago, Micro Focus File Reporter has been helping organizations take charge of their data security and growth by showing them what they're storing and who has access to it.

In this webinar, you will learn why so many organizations are deploying File Reporter by seeing how easy it is to:

  • Generate one of the 20 Built-in reports
  • Access highly-specific details using Custom Query reports
  • Quickly analyze findings through graphical analytics tools
  • Customize reports through the Report Designer

A Hands-On Look at the Power of File Reporter

Micro Focus File Reporter helps organizations take charge of their data security and growth by showing them what they're storing and who has access to it. In this webinar, you will see how simple it is to generate one of the 20 Built-in reports, access highly-specific details using Custom Query reports, quickly analyze findings through graphical analytics tools, and customize reports through the Report Designer.

Why and how to update to ZENworks Full Disk Encryption 2017 Update 1

ZENworks 2017 Update 1 includes significant enhancements such as support for UEFI/GPT devices, to ZENworks Full Disk Encryption. We'll spend a little time going over what's new, but focus mostly on what you need to know and do to successfully roll out Full Disk Encryption to your currently encrypted devices and to new devices.

Microservices, Containers, Clusters and PaaS: what the uninitiated really need to know!

Learn about the reasons for and techniques behind Containerization and what it really means to QA, Release and Ops in an existing IT landscape.

Continuous Delivery for All: Automation for greenfield AND heritage applications

Webinar to find out what Continuous Delivery is all about and how it can be implemented across both new and existing applications.

Implementing Release Management in a DevOps World

Find out what the transition to DevOps is all about and why and where Release Management needs to play a part.

Windows 10 Management and Deployment Best Practices

This session will help you better understand what you need to know about managing and deploying Windows 10 using ZENworks®. This includes such topics as deploying the OS, using Microsoft's User State Migration tool in conjunction with a bundle to migrate user personality, application deployment best practices and more.

Using the ZENworks Diagnostics page in ZCC to troubleshoot and tune ZENworks

The Diagnostics page in ZCC and the probe utility are useful for both troubleshooting the ZENworks system and in helping you make tuning decisions. This engineering driven session will help you learn how to use this valuable tool in order to have a better ZENworks experience.

Shared Folders, Calendars and Address Books with GroupWise Mobility Services 2014 R2 SP1

Mobile phone and tablets are mainstays of business communication—and so is sharing folders, calendars, and address books in today's collaborative world. Now, with the upcoming release GroupWise® Mobility Service 2014 R2 SP1 (14.2.1), you can share GroupWise folders, calendars, and address books easily from your mobile devices. Join us for this informative webinar to see the new features in action.

System Update Troubleshooting (Part I–Primary Server and Database)

This session taught by engineering and customer care will help you better understand the system update process for ZENworks Primary Servers and the Database. It will also discuss how to troubleshoot common and more obscure problems that may occur during the update process.

System Update Troubleshooting (Part II–Agents and Satellites)

This session taught by engineering and customer care will help you better understand the system update process for ZENworks Agents and Satellites. It will also discuss how to troubleshoot common and more obscure problems that may occur during the update process.

Best Practices on Micro Focus iPrint to maximize user productivity

Join us for a webinar to understand the best practices which a Micro Focus iPrint administrator can adopt to increase end user productivity. Topics will include leveraging QR code features, App benefits for desktop users and a revamped iOS App.

Why, How and What of University of Regensburg's 80 million Files, 50k users Filr system

University of Regensburg has been a center of excellence for many of Micro Focus products. An early adopter of Filr: they have come a long way with Filr and has set bench marks wrt scale for Filr. Join the webinar to hear on why they use Filr, how they have setup Filr and what is the scale and use cases for which they use Filr!

What is in and How to upgrade to Filr 2

Join us to understand the valuable features and performance improvements Filr 2 (which was launched in Feb 2016) brings. We will also take you through how easy is it to upgrade to Filr 2 and best practices you could consider when upgrading. Also note that Filr 1.2 is going out of general support on 16 Aug 2016. So, this webinar could help you start preparing for the upgrade to Filr 2.

An overview of Filr deployment and use of Filr REST APIs at Witteveen+Bos

In this session Filr's customer, Witteveen+Bos, will present their Filr deployment and share how they planned and implemented Filr APIs to automate Filr administrator activities.

Using Calendars in GroupWise–Part II

Have you ever wondered, what were they thinking when they designed this Calendar feature? Well now is your chance to find out. In this webinar you will learn how to use GroupWise calendars directly from the senior engineer and lead architect of calendaring in GroupWise. Topics include: Calendar item types, Calendar views, Calendar organization, Calendar sharing/publishing and more!

Open Enterprise Server 2015 SP1: What's New and Improved?

Learn about the new capabilities and improvements in the latest release of Micro Focus Open Enterprise Server: OES 2015 SP1. This release includes large storage support, SMB 2.0 support, salvage/purge support over CIFS, native Active Directory integration including multi-forest support, and a whole lot more.

What's new in GroupWise 2014 R2 SP1 and GroupWise Mobility Services 2014 R2 SP1?

With the release dates quickly approaching for GroupWise 2014 R2 SP1 and GroupWise Mobility Services 2014 R2 SP1 come see what new features are in each release. Features include top request from the Ideas forum, come see how the Collaboration Community is driving requirements in GroupWise and learn how you can participate.

Micro Focus iPrint: Deploying WalkUp Print for entitled OES Customers

Join us for a session to explore how Open Enterprise Server (OES) customer can easily adopt WalkUp Printing for their environment. See how WalkUp printing helps you save costs easily.

OES: Furthering the Self-service and heterogeneous environment support capabilities

Have you ever wanted to know more about the self-service capabilities in Open Enterprise Server (OES)? Or perhaps you're running OES in a mixed environment and want to know how to support that scenario better? Join us for a session on OES self-service and heterogeneous environment support capabilities. Find out how to leverage more out of your OES deployments with this webinar.

GroupWise Coexistence Solution for Microsoft Exchange

This webinar will explain what the "GroupWise Coexistence Solution for Microsoft Exchange" is and will demo a live install and use of this feature.

Using Calendars in GroupWise

Have you ever wondered what the development team was thinking when they designed this feature? Well now is your chance to find out. In this webinar you will learn how to use GroupWise calendars directly from the senior engineer and lead architect of calendaring in GroupWise. You will be taught how to use the GroupWise calendar the way it was designed, so that you get the most out of the features.

ZENworks Strategy, Vision, and Roadmap

This session is an opportunity to hear the ZENworks Strategy, Vision and Roadmap from the Product Management team for ZENworks. We'll show you some cool things coming to Novell® Service Desk and ZENworks 2016.

Base Image Best Practices

Come learn how to build good base images for deployment with ZENworks. This session is taught by the imaging experts at ENGL, but focuses on what you can do without the add-ons. The last few minutes will discuss how ENGL products simplify and enhance the process.

Best Practices for Updating Software with Bundles

How do you update existing software with ZENworks Configuration Management bundles? Come find out the best practices from our product experts.

Bundle Assignment Best Practices

Should I assign my bundles to users or devices? Should I schedule them or let the user launch them? Should I install once per user or once per device? How do test devices and users change what assignments I get? Join us as the engineering team discusses best practices for how you assign and use bundles in a ZENworks 11 environment.

Upgrading to ZENworks 11SP4

Still on an older version of ZENworks? Come join us and learn the ins and outs of getting from older versions of ZENworks Configuration Management to ZENworks Configuration Management 11SP4.

Properly Implementing Patch Policies

ZENworks 11SP3 and higher introduced Patch Policies. Come and find out the best practices for using Patch Policies to deploy patches to all of the devices in your environment. Learn the best way to keep your devices up to date with the powerful rules provided in these policies.

Troubleshooting the ZENworks Agent for Windows

As workload migration projects grow larger, you need tools that know how to scale, automate, and report for up to thousands of migrations. Learn how PlateSpin® Migrate 12 scales effortlessly to help you drive mass migrations to success.

How to use the Native Mac apps for Calendar and Contacts with GroupWise

Want to use your Mac as a GroupWise client? GroupWise Administrators come see how to install and configure the new Calendar Server for GroupWise 2014 R2 and how to configure Mac apps to connect to GroupWise.