GigaOm Radar for ITSM Solutions
An Assessment of Information Technology Service Management Solutions - find out why and how Micro Focus is leading the way.
GigaOm Radar for ITSM Solutions is a forward-looking analysis that plots the relative value and progression of vendor solutions along multiple axes based on strategy and execution. The Radar report includes a breakdown of each vendor’s offering in the sector.
Read this report to learn how SMAX stands out, delivering:
- AI/ML in many aspects of the product - improving incident correlation, change analysis, and problem resolution
- NLP and ML enhancements improving SMAX for change management and major incident handling
- SaaS deployment option with support for multi-tenant operations, along with hybrid deployment allowing the instance to move from on-premises to SaaS
- low-code/no-code workflow configuration and four releases per year resulting is little to no impact on customized workflows
We invite you to view a copy of this report at no cost – take advantage and get the full insights within and see why Micro Focus SMAX is a Leader.