NetIQ Self Service Password Reset

Administer and enforce strong credential policies, as well as end-user self administration.

Self Service Password Reset (SSPR) enables you to secure and manage APIs of any kind – cloud, SaaS, web-services, micro-services, or IoT.

Lower password administration costs

SSPR enables you to lower costs through a centralized console that reduces routine help desk calls for password resets and account unlocks. Learn more.

Secure credential administration

Use SSPR to customize challenge questions to verify a user’s identity before allowing them to self-administer their credentials. Learn more.

Enforce strong credential policies

The SSPR interface makes it easy for end users to reset their own passwords, so security isn't compromised by sticky notes or cheat sheets. Learn more.

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Lower the cost of password administration

Lower the cost of password administration

NetIQ Self Service Password Reset (SSPR) is a simple, secure, easy-to-deploy password self-service application that helps users reset or re-enable their own network passwords, without having to call the help desk. It increases password security without limiting productivity when a user forgets a password. And, it helps to eliminate common keywords and shared passwords.

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Secure credential administration

Secure credential administration

While forward-thinking organizations have used self-service credential administration to lower their help desk costs, it’s a must-have for B2C/B2B environments where self-help is the only way to scale. Self Service Password Reset lets you enable your external users to securely maintain their credentials or unlock an account that was accidentally locked.

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Self Service Password Reset

Enforce strong credential policies

Enforce strong credential policies

With SSPR, you can configure password and challenge-response policies for a profile for a specific group. You can also define challenge questions at random, and required questions, to present to users when they are resetting their passwords. The random questions and required questions for challenge-response can be set for specific locales or user profiles.

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