Optimal Trace Enterprise Server 5.2 Release Notes

May 26, 2009

1. Obtaining the Latest Release Notes

For the most recent updates to the Release Notes, go to FrontLine, Compuware's Customer Support Web site, at http://frontline.compuware.com. The first time you access FrontLine, you are required to register and obtain a password. Registration is free. After logging in to FrontLine, select your product from the list and click Go. On the left side of the product page, click the Documentation link. You will find the latest Release Notes listed with the other product documentation.

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2. System Requirements

  • Pentium 4-class processor equivalent or higher

  • 512 MB of RAM (minimum), 1 GB (recommended)

  • 250 MB of available hard disk space

  • Microsoft Windows XP, Vista, Server 2003 (32-bit and 64-bit), or Server 2008 (32-bit and 64-bit)

  • Oracle 10g Release 2, 11g Release 1 or

  • Microsoft SQL Server 2005, Microsoft SQL Server 2008 or

  • MySQL Version 4.1, 5.0

    Note: There is a known issue with MySQL version 5.0.42, which should be resolved for future MySQL releases. Optimal Trace Enterprise does not support MySQL 5.0.42 and recommends using version 5.0.37.
  • Adobe Reader 5.0 or later for Help files

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3. What's New

What's new in Optimal Trace Enterprise:

Bidirectional Integration with QADirector

The Optimal Trace - QADirector integration is now an Optimal Trace plug-in and once installed is accessible directly from the Optimal Trace Enterprise product menu. This streamlines the process of publishing information to QADirector and removes the 2-step export/utility approach. Risk factors and time values can now be initialized in QADirector from Optimal Trace. Quality metrics being managed in QADirector can be retrieved from QADirector and stored with their associated requirements in Optimal Trace. For Optimal Trace users this now provides insight into requirement quality and shows traceability from requirement to test to result to defect. You can install the Optimal Trace - QADirector integration from the installation media or download it from FrontLine.

Managing Users From a Directory Service

As an alternative to manually adding and updating user information in the Optimal Trace Administrator user table, Optimal Trace now provides the capability to import and update user information from a directory service. A directory service is a software system that stores, organizes and provides access to network resource information across a Windows server domain. Optimal Trace supports directory service software, such as Microsoft Active Directory, that communicates with and/or hosts directory services using Lightweight Directory Access Protocol (LDAP). For more information, refer to the Managing Users and Groups chapter in the Optimal Trace Administrator Help.

User Management and Permissions

Optimal Trace Enterprise now provides additional capabilities for managing users, groups and permissions. You can now define default project permissions for users and groups. A new option in the server component of Optimal Trace Enterprise allows you to enable project security as the default security setting for all new projects created in Optimal Trace Enterprise. For more information, refer to the Setting Project and Package Permissions chapter in the Optimal Trace Administrator Help.

Windows Integrated Authentication

You can set Windows Integrated Authentication as the default authentication protocol for projects saved in the Optimal Trace Enterprise repository. Using Windows Integrated Authentication allows you to suppress a login prompt when accessing Optimal Trace Enterprise projects provided users have a valid Windows user account name and password. For more information, refer to the Setting Up Windows Integrated Authentication topic in the Optimal Trace Enterprise Server Help.

Deleting Projects and Baselines

The project and baseline delete capability has been moved from their respective Open dialog boxes to a standalone menu command on the Project menu.

Incremental Search Feature

An incremental search feature is available to help you quickly find items in the Open Remote Project dialog box and the Group and Users lists in Optimal Trace Administrator. This feature allows you to type the first few letters of a desired project, group, or user and quickly sort the list based on the specified search criteria.

x64 Server Support

The server component of Optimal Trace Enterprise 5.2 is now available in both 32-bit and 64-bit versions.

What's new in Optimal Trace Enterprise and Optimal Trace Professional:

Optimal Trace Plug-in SDK

This release of Optimal Trace includes a comprehensive SDK for building plugins for Optimal Trace. Plug-ins are Java components that are accessible from within the Optimal Trace client and can be used to integrate Optimal Trace with other third-party lifecycle tools. The SDK provides the ability to access project-level entities and query/create/modify artifacts within an Optimal Trace project. The SDK includes code templates to build your own plug-ins with comprehensive documentation on the objects and methods exposed in Optimal Trace. Development of Optimal Trace plug-ins requires Java programming skills. Documentation for the Optimal Trace Plug-in SDK is available on FrontLine.

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4. Technical Notes

This section describes known issues related to the current release of Optimal Trace.

Migrating an Optimal Trace Database

When migrating an Optimal Trace database created in an Optimal Trace release prior to 5.0, you must perform an incremental migration. First, you must migrate the database to 5.0, and then proceed with the migration from 5.0 to the current release of Optimal Trace.

When migrating an Optimal Trace database created in 5.0, you must use the Migration Utility. For more information, refer to the topic "Migrating Remote Projects from 5.0" in the Optimal Trace Installation Guide.

When migrating an Optimal Trace database created in 5.1, the Migration Utility is not required. Instead, you are prompted to migrate the database when you start Optimal Trace Enterprise Server and connect to the database.

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5. Known Issues

This section describes known issues related to the current release of Optimal Trace Enterprise Server

Control #



Searching the Repository on MSSQLServer seems very memory intensive

Searching data in MSSQLServer 2000 uses up a lot of memory and can cause MSSQLServer to crash

Workaround: You can disable users searching the repository on MSSQLServer by setting the 'allowSQLServerReposSearch' to 'false' in server.properties. Stop and restart the Optimal Trace Server for this setting to take effect.


Error Message Appears After Editing Database Information

After editing database information such as the database name, user name, and password, you may receive an error message after applying the changes and starting the server.

Workaround: Exit and restart Optimal Trace Enterprise Server.


Data Truncation Occurs When Migrating Optimal Trace 5.0 Oracle Database

When migrating an Oracle database from the Optimal Trace 5.0 release, you may receive a message informing you that strings more than 1200 characters will be truncated. This is due to a change in the character encoding for the 5.2 release. There is no workaround for this issue.

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6. Customer Support and Online Information

Corporate web site

To access Compuware's site on the World Wide Web, go to http://www.compuware.com. The Compuware site provides a variety of product and support information.

FrontLine support web site

You can access online customer support for Compuware products via our FrontLine support site at http://frontline.compuware.com. FrontLine provides fast access to critical information about your Compuware products. You can read or download documentation, frequently asked questions, and product fixes, or e-mail your questions or comments. The first time you access FrontLine, you are required to register and obtain a password. Registration is free.

Customer support

You can contact Compuware Customer Support as follows:

  • Web: via the “FrontLine Incident Reporting Form”.

  • By phone: Compuware Customer Support.

    • USA and Canada customers: 1-800-538-7822 or 1-313-227-5444.

    • All other countries: please contact your local Compuware office.

All high priority issues should be reported by phone.