Release Notes

QALoad 05.07

August 28, 2008


Obtaining the Latest Release Notes

System Requirements

What's New

Technical Notes

Known Issues

Contacting Compuware Customer Support

Obtaining the Latest Release Notes  back to top 

If you accessed this document from the product CD, you may not be reading the latest release notes. For the most recent information, go to FrontLine, Compuware's customer support Web site. The first time you access FrontLine, you are required to register and obtain a password. After logging onto FrontLine, select your product from the drop-down list and click Go. On the left side of the page, click the Documentation link. You will find the latest release notes listed with the other product documentation.

System Requirements  back to top

QALoad has the following minimum system requirements:

General Windows Installation Requirements

(*See the Technical Notes section for more information about using Windows Vista and IE 7.0.)

Requirements by Component

The system requirements for each individual QALoad component follow:

Script Development Workbench Workstation Requirements
Conductor Workstation Requirements
Analyze Workstation Requirements

Note: If you are using Microsoft Office 2007, you must download cdo.dll from the Microsoft website.

QALoad Windows Player Workstation Requirements

UNIX Player Workstation Requirements

The QALoad Player and associated utilities are supported on AIX, Linux, and Solaris. Compilers that are 32-bit compatible are required. The system requirements for each operating system follow:

UNIX Player Workstation Requirements for AIX

Note: The VisualAge compilers must be patched to the level indicated by the “September 2005 VisualAge C++ Professional V6.0 for AIX PTF”. For more information, refer to the IBM website.

UNIX Player Workstation Requirements for Linux

Note: For Version 3 only, the system should be updated to the packages indicated in the Red Hat Advisory: RHBA-2005:661-11. Additional packages required to resolve dependencies also should be applied.

UNIX Player Workstation Requirements for Solaris

Middleware-Specific Requirements

In addition, your Windows system may need to meet specific requirements to support the middleware you will be testing. The Winsock and NetLoad middlewares do not have any additional QALoad Windows Player requirements.

ODBC Requirements

QALoad supports load testing of ODBC environments when the following requirements are met:

QALoad Script Development Workbench
QALoad Player

Uniface Requirements

QALoad supports load testing under Uniface when the following requirements are met:

QALoad Script Development Workbench
QALoad Player

Citrix Requirements

QALoad supports load testing under Citrix when the following requirements are met:

QALoad Script Development Workbench
QALoad Player
Web Interface

(*When running Citrix ICA client 10 against the Web Interface 4.5.1 or 4.6, the server should be set to have a preference for embedded ICA files. It may be necessary to change WebInterface.conf on the server from "LaunchClients=ICA-Local,ICA-Embedded" to LaunchClients=ICA-Embedded,ICA-Local".)

.NET Requirements

QALoad supports load testing under .NET when the following requirements are met:

QALoad Script Development Workbench

Visual Studio 2005 with Microsoft .NET Framework version 2.0 Service Pack 1

QALoad Player

TestPartner Requirements

SAP Requirements

QALoad supports load testing under SAP when the following requirements are met:

QALoad Script Development Workbench
QALoad Player

(Note: See the Technical Notes section for information about using Windows Vista.)

Oracle Forms Server Requirements

QALoad supports load testing under Oracle Forms Server when the following requirements are met:

QALoad Script Development Workbench
QALoad Player

Note: Compuware recommends you use the Java HotSpot Client VM.

Java Requirements

QALoad supports load testing of J2EE components when the following requirements are met:

QALoad Script Development Workbench
QALoad Player

WWW Requirements

QALoad supports load testing of WWW environments when the following requirements are met:

QALoad Script Development Workbench
QALoad Player

Streaming Media Requirements

QALoad supports Streaming Media under WWW when the following requirements are met:

QALoad Script Development Workbench
QALoad Player

RealOne Player Version 10.x or Windows Media Player 9.00.xx.

Note: Windows Media Player is not currently supported on Windows Vista.

Integration Requirements


(Note: See the Technical Notes section for information about using Windows Vista.)


QALoad supports integration with ClientVantage. QALoad is packaged with the current version of ClientVantage at time of release.

Vantage Analyzer

QALoad supports integration with Vantage Analyzer 10.1 Service Pack 1.

Removal of Support

The following environments and middlewares are not supported in QALoad release 05.07:

Note: The QALoad AIX Player, EasyScript for UNIFACE and NetLoad will be retired in a subsequent release. Active users of these technologies should contact Compuware Customer Support to discuss options.

Script Commands No Longer Used

The following commands are no longer supported in QALoad Release 5.07:

Citrix Functions







OFS Functions

OracleAppsLogin( )


What's New  back to top

QALoad Script Development Workbench

Support for Microsoft Active Directory 2003 Authentication

QALoad now provides the ability to record and playback against web-based applications that are deployed on Microsoft IIS using MS Active Directory 2003, and that use Kerberos authentication to determine eligibility for access. QALoad's current implementation of NTLM/Negotiate, which uses Security Support Provider Interface (SSPI), has been enhanced to support the Kerberos authentication type.

Creation of a .NET Script

QALoad now provides a .NET session that allows for custom code to be inserted into a script. The script can then be compiled and executed using the Conductor. When a .NET session is selected in Workbench, Visual Studio is started, which allows you to create, load, edit, compile, and validate a C# script. A new .NET middleware in Conductor enables you to add a previously compiled .NET script to a load test. A new .NET Player creates an instance of the Microsoft .NET 2.0 CLR, which is used to load and execute the C# scripts as separate Virtual Users.

Creation of a TestPartner Session

QALoad now provides the ability to execute existing functional scripts created with TestPartner 6.1. This functionality is consistent with earlier support of QARun. A new middleware is added to the Script Development Workbench so that you can identify the TestPartner script you want to execute by entering the username, password, DSN, TestPartner project name, and TestPartner script name. There is no capture and convert process for TestPartner scripts.

Support for Citrix Full-Screen Sessions

QALoad now provides the ability to capture Citrix sessions and validate Citrix scripts using the full desktop of the workstation.  For example, on a workstation with video resolution of 1024 x 768, it is now possible to record a Citrix session at the same resolution.  Previously, Citrix record and script validation were limited to video resolution less than that of the workstation. To utilize full-screen capture, select the desired resolution in the Citrix Record Options dialog, up to a maximum of 1280 x 1024.

QALoad Conductor

New Conductor User Interface

The QALoad Conductor has been redesigned to simplify the process of setting up a load test. The tabbed interface has been replaced with a new graphical interface, the Visual Designer, which presents sessions and their associated scripts as a collection of icons in a tree-like structure. The top-level node represents the current test session, with each child node underneath the session representing the scripts in the session. You can assign player machines by dragging a player or player group from the Visual Designer's Players/Groups window into the script node. You can assign session, script, and player properties using the Visual Designer's Properties window.

You also can setup your test in the Grid View, using the fields in the Script Assignment tab and the Machine Assignment tab. The Grid View is a dockable window that displays at the bottom of the Visual Designer window. The Grid View and the Visual Designer are always in synch, any information you enter in one is immediately reflected in the other.

In addition to the new graphical interface, the Conductor now opens with a new start page that helps you quickly create or modify a load test session, and a new Test Configuration Wizard. The new wizard guides you through the process of creating a load test that you can run immediately.

Integration with Vantage Analyzer

In this release, QALoad introduces integration with Vantage Analyzer (VA) that enables accessing Vantage Analyzer metrics that can be viewed in QALoad Analyze. To facilitate this, a new monitoring type has been added to QALoad Conductor Monitoring Wizard to gather remote server information, such as server name or IP, user name, and password. The Conductor uses this information to connect to and retrieve remote server machine time to aid in the synchronization between the Conductor and the remote server machine. You then can use QALoad Analyze to access the metrics that correlate to a specified performance testing time slice.

Support for WebSphere Nodes

QALoad now supports WebSphere servers deployed as nodes. To implement WebSphere managed server support, steps have been added to the monitor task creation wizard, so you can choose the servers to be monitored and process each of the servers for counter discovery. The new steps are invoked only when a managed server environment is detected with the information returned by the administrative server. The template configuration wizard also is modified to work in a managed server environment. New steps in the wizard enable you to select which model server you want to use to create the template.

Enhanced Support of WebLogic Server Deployment

QALoad now fully supports WebLogic servers deployed as admin servers and non-admin servers by remote notification. To implement WebLogic managed server support, steps have been added to the monitor task creation wizard, so you can choose the servers to be monitored and process each of the servers for counter discovery. The new steps are invoked only when a managed server environment is detected with the information returned by the administrative server. The template configuration wizard also is modified to work in a managed server environment. New steps in the wizard enable you to select which model server you want to use to create the template.

QALoad also has added the ability to retrieve metrics from WebLogic version 9. The New Monitor Task wizard has been modified to include WebLogic 9 in its selection. WebLogic 9 introduces new counters, necessitating an additional set of WebLogic templates specific to version 9.

Support for Monitoring WebSphere 6, 6.1 Platforms

QALoad has added the ability to retrieve metrics from WebSphere version 6 and 6.1. The New Monitor Task wizard has been modified to include WAS 6X in its selection.

Enhanced SNMP Counters

QALoad now provides the means for introducing additional SNMP counters that are not already defined in QALoad. The existing New Monitoring Task wizard and New Monitoring Template wizard have been modified so that default values can be overridden. New fields for Port Number, Community, and Supplemental Object Identifier (OID) files are provided. The OID files contain the numbers assigned to devices in a network for identification purposes. QALoad searches a hard-coded list of OIDs when discovering counters. The supplemental OID files enable you to import external files with additional OIDs to search during the counter discovery phase.

QALoad Analyze

Automated Reporting

QALoad now provides a method for quickly creating MS Word documents and reports that will help consolidate the statistics and information provided by QALoad. The Analyze menu is extended to include a report generation menu item for each open timing file. The automated reports include the following:

New Graph Plotting VUs on the X Axis

QALoad Analyze now includes a graph that plots virtual users (VU) executing a specific transaction or checkpoint on the X axis against their response time on the Y axis. This new graph type, called the Virtual User Distribution graph, is presented when a single checkpoint is selected from the tree view under the Checkpoints tab.

Technical Notes  back to top

Using Microsoft Windows Vista

Note the following considerations with Microsoft Windows Vista:

Winsock Capture

When using the Winsock middleware with Internet Explorer 7.0 on Vista, the Enable Protected Mode setting must be disabled. This option is managed in IE7's Internet Options on the Security tab.  

WWW Capture

When using the WWW middleware with Internet Explorer 7.0 on Vista, the Enable Protected Mode setting must be disabled. This option is managed in IE7's Internet Options on the Security tab.

Performance Monitoring Group

When using any monitoring capabilities, the logged in user must be a member of the Performance Monitoring Group.

SNMP Remote Monitoring

When using SNMP monitoring, you must enable the following options:

    1. Enable SNMP feature.

    2. Enable the SNMP service.

    3. Specify an appropriate community.

    4. Assign access rights to SNMP.

    5. Enable access to SNMP through the firewall.

Windows Registry Remote Monitoring

To enable Windows Registry remote monitoring, you must start the Remote Registry service (defaults to manual startup in Vista).

Automatic Configuration of Windows Firewall on Windows XP Service Pack 2

When you install QALoad on a Windows XP machine with Service Pack 2 applied, the Windows Firewall is automatically configured to include the QALoad Player agent as an allowed exception. This configuration is required for communication between the Conductor and Player machines during a load test.

Re-Compile Scripts from Previous Versions of QALoad

If you are migrating from a previous version of QALoad, you must re-compile your existing scripts in the Script Development Workbench to use them in this release.

Do Not Use "Switch User" Windows Feature

When using QALoad, do not use the "Switch User" Windows feature. Using this feature allows multiple user sessions to be active simultaneously, which can cause problems with script playback. If you need to use a different Windows profile, log off Windows and log on as a different user.

QALoad Certificate Added to certdb.txt for OFS recording

For the SSL support provided in this release, QALoad modifies the client machine's JInitiator certdb.txt file to include QALoad's CA certificate during the initial SSL recording process for an Oracle Forms Server application. This certificate authority information is internally validated by Oracle during the OFS-SSL session. If you want to remove the QALoad CA certificate, delete the following text from the certdb.txt file:




















Middleware Compiler Compatibility for SAP and Citrix

To use the SAP or Citrix middlewares, you must ensure that the VC++ MFC and Template Libraries option is selected when you install Visual C++. This option installs the headers, libraries, sources, and browser database for MFC and ATL, which are required for both the SAP and Citrix middlewares.

Large Paging File Recommended for SAP and Citrix

To prevent performance issues, Compuware recommends that you increase your system paging file size to a fixed size of:

Using Internet Explorer 7.0

Compuware recommends that you turn off the IE 7 Anti-Phishing Filter to avoid inaccurate test results.

Capturing a Secure Site

If you are using IE 7 to capture a secure site, you may be prompted with a browser window that indicates there is a problem with the website's security certificate. To prevent the security alerts from appearing in the future and make QALoad a trusted source, follow the steps below to import a QALoad Certificate Authority into IE:

  1. Open an IE browser window and from the Tools menu, select Internet Options>Content>Certificates.
  2. In the Intended purpose drop-down list, select Client Authentication.
  3. Click the Trusted Root Certification Authorities tab and select cacert.pem from the QALoad Certificates directory.
  4. Click Import.
ActiveX Codepaths and Internet Explorer 7.0

IE 7 introduced methods for gathering additional information for ActiveX controls which are missing details and lack fully defined codepaths. IE now queries Microsoft's own ActiveX repository to look for additional detail as well as other sites based on information gathered from the control.

You should decide if these additional requests are desirable for your testing scenario in QALoad and create traffic filters to reflect your preferences. You may find your test results are more consistent if you add to the Blocked Traffic filter.

Testing Siebel with Internet Explorer 7.0

In order to successfully test Siebel with Internet Explorer 7.0, you must modify the following settings:

For all Windows Environments:

  1. Open an IE browser window and from the Tools menu, select Internet Options>Security>Custom Level.
  2. Under Active X Controls and Plug-Ins, select Enable for all options.
  3. Click OK.

For Windows Vista only:

 In addition to the steps above, you must disable the Enable Protection Mode setting for Internet, Local intranet, Trusted sites, and Restricted sites.

  1. In the IE browser window, go to the Tools menu, and select Internet Options>Security.

  2. Under Select a zone to view or change security settings, select Internet.

  3. Under Security Level for this zone, ensure that the Enable Protected Mode is not selected.

  4. Repeat for Local Intranet, Trusted sites, and Restricted sites.

  5. Click OK.


QALoad JavaScript support requires that all form elements (for example, buttons and text fields) must be inside of HTML forms in order to execute associated JavaScript. JavaScript that depends on time or date information may require the user to parameterize the script. QALoad's windowless replay does not support certain specific JavaScript functions listed below.


Citrix Waitpoints

As of QALoad 5.5.1, modified Citrix scripts should not have waitpoints placed directly after BEGIN_TRANSACTION markers. For best use of system resources, Compuware recommends that you place DO_SetTransactionCleanup before the END_TRANSACTION marker.

Retrieving ServerVantage Counter Data

 When setting up remote monitoring to capture and report ServerVantage data, you can now configure the port used for the SQL Server database. The Configure Monitor Dialog in the New Monitoring Task wizard, now includes a field for Database Server Port, so that you can override the default SQL port, 1433.

Known Issues  back to top

This section describes known issues related to the current release of QALoad.

Window Not in Focus

A known issue exists with the Microsoft Operating System that may cause new programs to appear behind other already open programs. When you start a program from another program, the new program window may appear behind all other open windows. Additionally, the new-window icon flashes on the taskbar. This symptom occurs on a Microsoft Windows 2000-based computer or on a Microsoft Windows XP-based computer. Microsoft has documented a procedure that details how users can modify the value of the ForegroundLockTimeout registry entry in Registry Editor to correct the issue. For specific instructions and more information on this issue, please refer to the following article located at the Microsoft Help and Support website for details:;en-us;886217


Previous Version of QALoad is Detected

If you have uninstalled all previous versions of QALoad but the installation process indicates that a previous version of the product is still installed, you may need to remove a registry key. In the Windows Registry Editor, delete the following registry key if it exists on your system:


Reboot and Recurring Reboot Requests

When you are installing or re-installing QALoad, you may be required to reboot your system before installation proceeds. You will be prompted with the following message :

"Setup has detected a pending system reboot from a previous install. A system reboot is required to continue with the installation.

To reboot the machine and continue with the installation, click ‘Yes’. To abort the installation, click ‘No’."

If you are unable to install QALoad because of recurring requests to reboot your system, you should do the following:

  1. In the Windows Registry Editor, go to the registry location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

  1. Delete the data in the string PendingFileRenameOperations.

 Caution: Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.

Reconfiguring the QALoad License

 When you migrate to the 5.7 release of QALoad and the DLM/LAU is upgraded, you must reconfigure the QALoad license. This is necessary when the license is used only by QALoad. If the license is shared with other Compuware products, reconfiguration is not required.

EasyScript Issues

Internet Explorer Fails to Launch When Starting Winsock Recording or Recording OFS Socket


If you are running McAfee's VirusScan 8.0 with the "Buffer Overflow Protection" option enabled, Internet Explorer may fail to launch when you start a Winsock recording or when you record OFS socket mode. To prevent this issue, disable the "Buffer Overflow Protection" feature within McAfee VirusScan.

Pop-up Blockers Need to be Disabled When Capturing in the WWW Middleware Environment

If you are running your application on Windows XP SP2, Compuware recommends you turn off the 'pop-up blocker' feature before recording a transaction. The feature can be disabled using the browser window's Tools menu in Internet Options>Privacy.

QALoad Analyze

Sending Email Messages with Test Data Using Microsoft Outlook 2003

The Send utility in Analyze does not always work properly with Outlook 2003. If you experience problems when clicking the Send button in the email that is generated by the utility, you can use the utility to create a .zip file of the results and manually attach that file to an email you create directly in Outlook.

MBCS Characters Not Supported in Analyze Tab Titles and Annotation Objects

Timing file names containing multi-byte characters do not display the file name correctly in Analyze tabs. The multi-byte characters are removed from the name and, if containing all multi-byte characters, the tab reads “TimingFile.tim”. Annotation Objects for Graphs do not support MBCS either, so some characters may be displayed incorrectly in annotation object text for languages utilizing MBCS.  

QALoad Conductor

Problem with Microsoft Office 2000 and XP

If you are using the QALoad Conductor on a machine that has Microsoft Office 2000 or XP installed, when launching Conductor, you may be prompted repeatedly to insert a Microsoft Office installation CD. This problem is a known issue with Microsoft Office. It occurs during use with an account that is different from the account used during the Office installation when none of the Office components were launched since installation. To avoid receiving the prompts, launch any Microsoft Office component under the user account that was used during installation, and close it. For more information about this Microsoft Office issue, refer to the Microsoft knowledge base article Q298385.

Remote Monitoring for Windows Registry and WMI Monitoring Types

In order to properly record monitoring tasks for Windows Registry and WMI monitoring types, you must have installed the following:

Note: Although service packs are not typically required for target machines, Microsoft recommends that these service packs be installed on both source and target machines.

Running HTTP and HTML Scripts Together in Thread Mode

When running HTTP and HTML scripts together in thread mode, you may receive the error message:

WWW_ABORT_00009 - Script was converted in HTTP/HTML mode. Replay mode does not match the convert mode.

To avoid receiving this error, set the number of Virtual Users per process to the lowest number of VUs specified for all the scripts in the session.

Other Issues

Citrix Network/Configuration Issue Causing Intermittent Protocol Driver Error

There is a network/configuration issue with Citrix client v. 10.150 that can cause an intermittent Protocol Driver Error. This error has been reported when attempting to connect to Citrix Web Interface (CWI) applications or when validating CWI scripts in QALoad. To avoid this, either turn off the "Use automatic configuration script" option in Internet Explorer LAN Settings, or un-install client version 10.150 and upgrade to client version 10.2. If the problem continues, Compuware recommends that you contact Citrix.

Disable ServerVantage Agent When Repairing ServerVantage in Add/Remove Programs Utility

When you select Repair for ServerVantage in the Add/Remove Programs utility, you must stop the ServerVantage Agent and disable the service.

User Locale Can Affect Format and Display of Numbers, Currencies, Dates, and Times

User Locale affects how some programs format and display numbers, currencies, dates and time.  QALoad only supports native operating systems locales.  Switching your User Locale to something other than that of the native OS may result in improper functioning of QALoad components.

Error Message When Opening Visual Studio 2005

When opening a .NET session in the Workbench, an error message stating the addin failed to install appears. To avoid this message, launch Visual Studio once outside of QALoad and configure it for C# scripts when prompted.

Viewing QALoad Timing Files with International Versions of Microsoft Windows

QALoad supports load testing of Traditional Chinese, Simplified Chinese, Japanese, and Korean Web applications that use Double Byte Character Sets (DBCS). Viewing timing files and Summary reports with International versions of Microsoft Windows is only possible if the timing file is viewed on the same Windows language platform on which the timing file was created.

Solaris and Logfile Generation With More Than 250 Virtual Users

A file descriptor limit exists on the Solaris platform if a script is running in threaded mode, logfile generation is turned on, and there are more than 250 virtual users. To avoid this limitation, modify the Logfile Generation parameters so that logfiles are not generated by all virtual users:

  1. On the QALoad Conductor main window, click the script icon for the appropriate script. The script Properties panel displays on the right-hand side of the window.
  2. In the Debug Options column, click the Browse button. (Click in the Debug Options column to enable the Browse button). The Debug Options dialog box appears.
  3. On the Debug Options dialog box, in the Logfile Generation Virtual User Range area, select the Virtual Users option and type a range that contains less than 250 virtual users.

Find/Replace Functionality

The Visual Navigator's Find/Replace functionality may not find and replace XML tree items.

Checkpoint View

The Checkpoint view may be blank when applying an existing saved template.

Invalid characters in the Conductor Runtime Graphs on Japanese Operating System

If you are running a Japanese Operating System, you may see invalid characters in the file names in the drop-down list on the Series tab of the Conductor Runtime Graph. There is no known resolution at this time. The improper interpretation of the characters involves a third-party tool that the software uses to display this information. Check FrontLine for future updates to resolve this issue.

Central Datapool Size Limitations

There are limitations to the size of a Central Datapool that the QALoad Conductor can handle when starting a test. When attempting to use a Central Datapool file that is approximately 20MB or greater, the QALoad Conductor may fail to start. To avoid this problem, create a smaller Central Datapool file, or use a local Datapool for the test instead.

Using HTTP with the GCC Compiler on AIX after the SSL Module is Installed

HTTP scripts fail to compile on AIX systems using GCC as the compiler after the QALoad SSL module is installed. You must manually install a different library for your scripts to compile properly.

When installing the SSL module, EasyScript for Secure WWW, on AIX using the package installation method, you must perform the following steps after the installation is complete:

  1. Login to the AIX system as 'root'.

  2. cd to /opt/QALoad/lib

  3. Enter the following commands:

  1. mv libqlHTTP.a orig.libqlHTTP.a

  2. ln -s ./libqlHTTP128.a libqlHTTP.a

  3. mv libg++qlHTTP.a orig.libg++qlHTTP.a

  4. ln -s ./libg++qlHTTP128.a libg++qlHTTP.a

Data Execution Prevention

In Windows XP SP2 and Windows 2003 Server environments, if you experience problems with your applications crashing while capturing, perform the following steps:

  1. Right-click on My Computer and select Properties.

  2. Click the Advanced tab and select Settings in the Performance field.

  3. Click the Data Execution Prevention tab. By default, it is set to guard system processes. To stop your application from crashing, click the second radio button Turn on DEP for all programs and services except those I select:

  4. Add the link to your program's executable file (.exe) to the list of programs that are allowed.

  5. Restart your machine.

Using QALoad on a Windows Server 2003-based Computer

QALoad may not capture WWW content correctly, or WebProxy may intermittently fail while capturing on a Microsoft Windows Server 2003-based computer. For example, you may receive the following Application Error while capturing WWW with Microsoft Internet Explorer, "The instruction at 0xzc8224b2 referenced memory at 0x00000001. The memory could not be read."

This can occur when the Internet Explorer Enhanced Security Configuration component is enabled, which is the default state in Internet Explorer on Windows Server 2003-based computers. This can prevent certain Web sites from displaying as expected in Internet Explorer. Programs that require the browser also may not work as expected because scripts, ActiveX controls, and download capabilities are disabled.

To avoid this behavior, use the following steps to remove the Internet Explorer Enhanced Security Configuration components in Windows Server 2003:

  1. Click Start, then select Control Panel.

  2. Double click Add or Remove Programs.

  3. On the left side of the screen, select Add/Remove Windows Components.

  4. In the Components list, clear the Internet Explorer Enhanced Security Configuration check box, then click Next.

  5. Click Finish.

The Internet Explorer Enhanced Security Configuration component configures security settings that define how you browse the Internet and your corporate intranet, and helps reduce exposure of your server to Web sites that could pose a security risk. For more information about this component, refer to Enhanced Security Configuration>Internet Explorer Enhanced Security Configuration in the Internet Explorer help on your Windows Server 2003-based computer.

Clicking Page Nodes with JavaScript Content in Visual Navigator

In the Visual Navigator, when you click a Page Node that has JavaScript content that causes the same page to reopen recursively, the QALoad Workbench may disappear. This also occurs when you open the same Web page in Microsoft Internet Explorer. The C++ script that is generated compiles and executes properly, but no modifications can be made on the page in Visual Navigator. To make modifications to the C++ script, use the following steps:

  1. In the Workbench menu bar, select Visual Navigator>Create Editable Script File...

  2. In the Save As dialog box, type a name for the script file, then click Save.

  3. Edit the C++ script file.

Using the "Run as Administrator" Feature When Upgrading QALoad

When upgrading to a newer version of QALoad, using the "Run as Administrator" feature in Windows XP and Windows Vista may cause the upgrade to fail. Use one of the following options to perform the upgrade:



Contacting Compuware Customer Support  back to top

Compuware Customer Support can assist you with all issues, from installation to troubleshooting.

Before Contacting Customer Support

Prior to contacting customer support, gather the following information:



FrontLine Support Web Site

Refer to Compuware's FrontLine support web site for fast access to critical information about your product. You can read and print documentation, download product fixes, review frequently asked questions, or directly e-mail Compuware with questions or comments. The first time you access FrontLine, you are required to register and obtain a password.

Compuware Corporate Web Site

Refer to Compuware's corporate web site at for information about Compuware customer support policies and problem resolution process.


Customer Support
Compuware Corporation
One Campus Martius
Detroit, MI 48226-5099

End of QALoad Release Notes
(C) 2008 Compuware Corporation. All rights reserved. Unpublished rights reserved under the Copyright Laws of the
United States.