33.12.6 A Specific Claim Does Not Come to the UserInfo Endpoint during Claims Request

Verify the following points:

  • Whether the user has a value for that attribute. If the value is empty, UserInfo does not return any value in JSON.

  • The Identity Sever has provided the requested scope. You can check this with the TokenInfo endpoint by providing an Access token.

  • (Conditional) For the client credentials flow, the Require user permission option is deselected.