33.11 Troubleshooting XML Validation Errors on Access Gateway Appliance

An XML validation error is often ignored because the returning message does not appear to be serious. However, closer inspection of Access Gateway Appliance shows that none of the changes have been applied. When a change is applied by using UI, the system writes the configuration data to the configuration store on Administration Console and to the Access Gateway’s config.xml. If this file passes the schema checks on Access Gateway Appliance, the /opt/novell/nam/mag/webapps/agm/WEB-INF/config/pending/xxxx-config.xml file (where xxx is the transactionID) is updated with the configuration.

This is the file that Access Gateway Appliance reads when it loads or refreshes. If the config.xml file from /opt/novell/nam/mag/webapps/agm/WEB-INF/config/current and /opt/novell/nam/mag/webapps/agm/WEB-INF/config/pending/ are not in sync, then all changes you defined have not been applied to Access Gateway Appliance.

You need to pay attention to XML validation errors and identify the key steps required to solve such problems. There are two main scenarios discussed in this section: