33.2.6 Useful Troubleshooting Tools for Access Gateway Service

Table 33-1 Useful Tools for solving potential problems

Tool

Description

Re-push Current Configuration

If you have an Access Gateway that does not seem to be using the current configuration, you can use Administration Console to push the current configuration to Access Gateway. Click Troubleshooting. In the Current Access Gateway Configuration section, select an Access Gateway, then click Re-push Current Configuration.

Health icon

In Administration Console, click the Health icon to view details about the health of Access Gateway. For more information, see Monitoring the Health of an Access Gateway.

curl

Use this command to view identity provider metadata from Access Gateway. See Testing Whether the Provider Can Access the Metadata.

netstat -a

Use this command to view statistics about the listeners on Access Gateway.

tail -f

Use this command to view real time activity in key log files. For information about useful files to tail, see Access Gateway Service Log Files.

top

Use this command to check resources available on the system.

tcpdump

Use this command to capture data on standard and loopback interfaces and to view SSL data with imported keys.