Issue: In iOS and Android devices, when a user invokes the logout option from Facebook, Facebook Basic SSO connector does not work within MobileAccess. When the user invokes Facebook from MobileAccess, the first page displays the username with an option to select another account. If the user selects the username, the user is redirected to the second page to specify the password. That is, the user does not get the username and password field on the same login page. Therefore, Facebook login from MobileAccess is not possible. And, if the user selects Login to another account, the login page fields do not get populated.
Solution: Remove the existing Facebook account from the device.