Checking for Version Conflicts

The Version page displays all installed components along with their current version. Use this page to verify that you have updated all components to the latest compatible versions.

  • All components of the same type should be of the same version. If you have components that display multiple versions, identify the components that need to be upgraded and upgrade them to the newer version.

  • All components need to be running versions that are compatible with each other.

To view the current version of all devices:

  1. In Administration Console Dashboard, click Troubleshooting.

  2. Click Version.

    A list of devices with their version information is displayed. If a device has an Embedded Service Provider, the version of the Embedded Service Provider is also displayed.