24.3.1 Prerequisites for Migrating Access Gateway

  • Ensure that the system meets the requirements for Access Gateway.

    For information about the requirements, see NetIQ Access Manager System Requirements.

  • Timeout Per Protected Resource (TOPPR) is enabled and applied in the Access Gateway. In the Administration Console, click Devices > Access Gateways > Edit, then click Enable Timeout Per Protected Resource.

    If the Enable Timeout Per Protected Resource option has already been applied, it will not be displayed on the screen.

  • You have physical access to the server or server console (in case of VMWare setups) as a root user and are familiar with firewall configurations. The required ports must be opened in the firewall. For more information about the ports, see Section 1.8.1, Required Ports.

  • Ensure that you have migrated all Administration Consoles and Identity Servers before migrating Access Gateway Service.

  • Back up all customized files.

  • Verify that the time on the machine is synchronized with the time on Administration Console. If the times differ, Access Gateway Service is not imported to Administration Console.

  • If a firewall separates the machine and Administration Console, ensure that the required ports are opened. See Table 1-3.

  • Because Access Gateway Service runs as a service, the default ports (80 and 443) that Access Gateway Service uses might conflict with the ports of other services running on the machine. If there is a conflict, you need to decide which ports each service can use.

  • Ensure that the following RHEL RPMs are installed on the machine:

    • ncurses-libs.i686

    • createrepo

    • yum-utils

    • ntp

    • glibc.i686

    • nss-softokn-freebl.i686

    • libgcc.i686

    • libstdc++.i686

    • rsyslog.x86_64

    • rsyslog-gnutls.x86_64

    • unzip

    • bind-utils

    • net-tools

    • zip

    • net-snmp

    • expat

    For installing RHEL packages manually, see Installing Packages and Dependent RPMs on RHEL for Access Manager.

    NOTE:You can select to install these RPMs automatically along with Access Manager installation. While installing Access Manager, specify N when you get the following prompt:

    Enter the local mount directory if you have the OS ISO mounted locally. This will be used as the local catalog for the additional rpms.
    Do you have a locally mounted ISO (y/n)?

    The Access Manager installer checks the online catalog and then installs the required RPMs automatically.

  • 2 to 10 GB hard disk space per reverse proxy that requires caching and for log files. The amount varies with rollover options and the logging level that you configure.

  • A static IP address and a DNS name. The ActiveMQ module of Access Gateway Service must be able to resolve the machine’s IP address to a DNS name. If the module can’t resolve the IP address, the module does not start.

  • Other Access Manager components must not be installed on the same machine.