32.9.2 Using Logs to Understand How the Device Fingerprint Rule Is Evaluated

If you encounter any error during the Device Fingerprint rule evaluation, check the log files to review the error code. The log file location is:

/opt/novell/nam/idp/logs/catalina.out

For example, a Device Fingerprint Rule is set up with the following details:

  • Parameters selected for individual evaluation: Operating System Parameters

  • Parameters selected for group evaluation: Hardware Parameters, Language Set, User Agent

  • Parameters in the group must match: 80%

The following sections include evaluation traces and log entries in different scenarios for this rule: