Deleting Objects from the eDirectory Configuration Store

Objects representing the failed primary Access Manager Appliance in the configuration store must be deleted.

  1. Log in to the new Administration Console, then click Access Gateways.

  2. If the failed primary Appliance's Access Gateway is the primary server (has the red icon next to it), then change the primary Access Gateway server.

    1. Click [Access Gateway cluster name] > Edit.

    2. Select a different primary Access Gateway > click Ok > click Close.

      Ignore any trust store related warnings.

    3. Click Update All.

      Wait until the status becomes current for all except the failed primary Appliance.

  3. Click Troubleshooting.

  4. In the Other Known Device Manager Servers section, select the old primary Access Manager Appliance, then click Remove.

  5. Remove traces of the failed primary Access Manager Appliance from the configuration datastore:

    1. In the Access Manager menu bar, select View Objects.

    2. In the Tree view, select novell.

    3. Delete all objects that reference the failed primary Access Manager Appliance.

      You should find the following types of objects:

      • SAS Service object with the hostname of the failed primary console

      • Any object that starts with the last octet of the IP address of the failed primary console

      • LDAP server object with the hostname of the failed primary console

      • LDAP group object with the hostname of the failed primary console

      • SNMP Group object with the hostname of the failed primary console

      • HTTP Server object with the hostname of the failed primary console

      • DNS AG object with the hostname of the failed primary console

      • DNS EC AG object with the hostname of the failed primary console

      • DNS IP object with the hostname of the failed primary console

      • SSL CertificateDNS with the hostname of the failed primary console

      • SSL EC CertificateDNS with the hostname of the failed primary console

      • SSL CertificateIP with the hostname of the failed primary console

      • IP AG object with the hostname of the failed primary console

      • IP EC AG object with the hostname of the failed primary console

      • NCP server object with the hostname of the failed primary console

      • PS object with the hostname of the failed primary console

  6. Continue with Performing Component-Specific Procedures.