Viewing and Modifying Gateway Settings

  1. Click Devices > Access Gateways.

  2. Select one of the following options:

    Option

    Description

    Stop

    To stop an Access Gateway , select the service, then click Stop. You can use the Restart option to start Access Gateway .

    Restart

    To stop and start an Access Gateway , select it, then click Restart. If Access Gateway is already stopped, use Restart to start it.

    Refresh

    To update the list of Access Gateways and the status columns, click Refresh.

  3. Select an Access Gateway, and then select one of the following options:

    Option

    Description

    Scheduled Restart

    To schedule when a selected Access Gateway must be stopped and then started, select Schedule Restart. On an Access Gateway Service, a restart stops Access Gateway Service, then starts it. For information about how to schedule this command, see Scheduling a Command.

    Scheduled Stop

    To schedule when a selected Access Gateway or cluster must be stopped, select Schedule Stop.

    For more information, see Scheduling a Command.

    Purge List Now

    Click this to purge all objects in the current purge list from the cache of the selected server or cluster.

    Purge All Cache

    Click this to purge the server cache for the selected server or cluster. All cached content is cleared.

    When you change certain configuration such as updating or changing certificates, changing the IP addresses of web servers, or modifying the rewriter configuration, you are prompted to purge the cache. The cached objects must be updated for users to see the effects of configuration changes. If Access Gateways are in a cluster, you need to manage the purge process so your site remains accessible to your users. You must apply configuration changes to one member of a cluster. When its status returns to healthy and current, issue the command to purge its cache. Then apply the changes to the next cluster member.

    IMPORTANT:Do not issue a purge cache command when an Access Gateway has a pending configuration change. Wait until the configuration change is complete.

    Update Health from Server

    Click this to send a request to the server for updated health information. If you have selected multiple servers, a request is sent to each one. The health status changes to an animated circle until the reply returns.

    Service Provider

    • Start Service Provider: Starts Embedded Service Provider (ESP) associated with the selected Access Gateway. ESP is the module within Access Gateway that communicates with Identity Server.

      You must restart ESP whenever you enable or modify logging on Identity Server.

    • Stop Service Provider: Stops ESP associated with the selected Access Gateway.

      When Access Gateway does not function correctly, stop and start ESP before stopping and starting Access Gateway.

    • Restart Service Provider: Restarts ESP associated with the selected Access Gateway.

      When an Access Gateway does not function correctly, restart ESP before stopping and starting Access Gateway.

  4. Use the following links to manage a cluster or an Access Gateway:

    Option

    Description

    Name

    Displays a list of Access Gateways and clusters that you can manage from this Administration Console.

    • To view or modify details of a particular server, click the server name.

    • To view or modify details of a cluster, click the cluster namer.

    Status

    Indicates the configuration status of the clusters and Access Gateways. For more information, see Status Options.

    Health

    Indicates whether a cluster or an Access Gateway is functional. Click the icon to view additional information about the operational status of an Access Gateway.

    Alerts

    Indicates whether any alerts have been sent. If the alert count is non-zero, click the count to view more information.

    Commands

    Indicates the status of the last executed command and whether any commands are pending. Click the link to view more information. For more information, see Section 25.2, Viewing the Command Status of Access Gateway.

    Statistics

    Provides a link to the statistic pages.

    Edit

    Provides a link to the configuration page. If the server belongs to a cluster, the Edit link appears on the cluster row. Otherwise, the link is on the server row. See Section 3.3.1, Configuration Overview.