4.0 Prerequisites for Upgrading or Migrating Access Manager Appliance

Watch the following video for important considerations that you must know before starting the Access Manager Appliance upgrade:

IMPORTANT:

  • Access Manager 5.0 onwards, modification of nidp.jar is not recommended. If you have modified nidp.jar in the earlier release, then move those properties to nidp_custom_resources_*.properties as instructed in Customizing the Error Pages and upload the properties file to the Identity Server cluster using Advanced File Configurator. For information about how to add a file, see Adding Configurations to a Cluster in the NetIQ Access Manager Appliance 5.0 Administration Guide.

  • From Access Manager 5.0, modifying a configuration file directly on a device is not supported. Any modification made directly on a device is replaced when modifications made through Administration Console are applied. You must customize a configuration file using Advanced File Configurator on Administration Console. See Modifying Configurations.

Before performing an upgrade, ensure that the following prerequisites are met:

NOTE:Post-Upgrade: (Applicable for upgrading from Access Manager 5.0 release only) To avoid any mismatch of customizations seen on Advanced File Configurator user interface and the file present in the VM server, it is recommended to click the Send Configurations to Servers icon () on all non-temporary files and folders in Identity Server, Administration Console, and Access Gateway from the Advanced File Configurator user interface. This action must be performed even if file status is displayed as Configuration sent successfully on the Advanced File Configurator user interface post-upgrade.

In addition to the these prerequisites, ensure that you also meet the hardware requirements. For more information about hardware requirements, see NetIQ Access Manager Appliance System Requirements.