5.0 Troubleshooting

Log files help Micro Focus Technical Support to investigate and isolate the cause of an issue. You can adjust and collect various types of logs that include the following:

  • Adjust Global Settings

  • Adjust Customer Settings

  • Adjust and Collect Gateway Logs

  • Adjust and Collect Cloud Gateway Logs

  • Adjust and Collect HTTP Call Logs

For detailed contact information, see the Support Contact Information website.