If your network environment uses a firewall or Network Address Translation (NAT), and you have a valid ticket-granting ticket (TGT) in the credentials cache, but receive an error when you request a service ticket from the KDC, troubleshoot your connections using the following procedure.
NOTE:Do not change your IP address if you can successfully connect using the default.
To configure the IP address used in the TGT
Start Kerberos Manager.
From the menu, choose .
From the tab, select a realm from the , and then click .
Click the tab.
For the , perform one of the following tasks, and then click .
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To |
Do this |
|---|---|
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Specify the firewall or NAT IP address |
Type up to four IP addresses separated by commas. |
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Obtain the IP address used by a given host on your network |
Type a host name that is recognized on your network. The ticket contains the IP address used by that host (and appears in the dialog box). |
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Obtain a ticket that contains no IP address |
Delete the contents of the box. |
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Specify the current IP address of your computer |
Click . The IP address of your computer resets to the value specified in your dialog box, or assigned by your DHCP server. |