Restoring Factory Settings

You can restore an ArcSight Management Center to its factory settings using a built-in utility on the appliance. Restoration applies to new model ArcSight Management Centers as well as former Connector Appliances that have been migrated to ArcSight Management Center.

Restoring an ArcSight Management Center Appliance to factory settings irretrievably deletes all configuration settings. You should back up your configuration settings before performing a factory restore.

The utility used for the factory restore (and resulting appliance image) depends on the type of appliance being restored. Consult the table below to determine the utility to employ.

Appliance Model

System Restore Utility

Resulting Appliance Image

C6600 and C6700

System Restore

ArcSight Management Center

Any CX500 (including C6500)

System Restore

ArcSight Management Center

CX400 (running RHEL 5.x pre-Migration)

System Restore

ArcSight Management Center

CX400 (running RHEL 6.x pre-Migration)

Acronis True Image

Connector Appliance