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# Factory Restore Using Acronis True Image

An appliance restored using Acronis True Image will be restored to a Connector Appliance image.

To perform a factory restore using Acronis True Image:

1. Note the IP address , default gateway, and netmask of the appliance.

2. Attach a keyboard, monitor, and mouse directly to the appliance.

3. Reboot ArcMC from the GUI. Click Setup > System Admin > Reboot and then click the Start Reboot Now button. You can also reboot using the command line interface.

4. When the following screen displays, press any key on your keyboard.

   Note: This screen is displayed for a very short time. Make sure you press a key on your keyboard quickly; otherwise, the appliance continues to boot normally.

5. A screen similar to the one shown below appears on the attached monitor. Use the mouse or arrow keys to select System Restore and press Enter.

6. Click Acronis True Image Server to continue.

7. In the Acronis True Image Echo Server dialog box, select Recovery from the Pick a Task list and press Enter.

8. When the Restore Data Wizard starts, click Next to continue.

9. On the Backup Archive Selection page, select Acronis Secure Zone and click Next.

10. On the Restoration Type Selection page, select Restore disks or partitions and click Next.

11. On the Partition or Disk to Restore page, select the entire drive, labeled cciss/c0d0 or sda (depending on the appliance model) and click Next.

12. On the NT Signature selection for image restoration page, select how you want the NT signature for the restored disk to be processed and click Next.

13. On the Restored Hard disk Location page, select the drive to restore (cciss/c0d0 or sda) and click Next.

14. On the Non-empty Destination Hard Disk Drive page, select Yes, I want to delete all partitions on the destination hard disk drive before restoring and click Next.

15. On the Next Selection page, select No, I do not and click Next (there are no other partitions or disks to restore).

16. On the Restoration Options page, select Validate backup archive for the data restoration process if you want to validate the archive before resetting the appliance. Select Reboot the computer automatically after the restoration is finished if you want to reboot the appliance automatically. Click Next.

17. Review the checklist of operations to be performed and click Proceed to begin factory reset. Click Back to revisit previous pages.

    Caution: Do not interrupt or power down the ArcMC during the reset process. Interrupting the reset process can force the system into a state from which it cannot recover.

    Progress bars show the status of the current operation and the total progress.

18. When you see a message indicating that the data was restored successfully, click OK.

19. If you specified automatic reboot previously, the appliance reboots when the reset is complete. Otherwise, reboot manually.

The result of the restore process is a factory restored Connector Appliance.

For use, the appliance must now be configured with an IP address , default gateway, and netmask you noted previously. For configuration instructions, see the document Getting Started with Connector Appliance, available from the OpenText Community.