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## Device Inactive Notification

When ArcMC detects an inactive device, (time out value can be defined by the customer on the Device UI page, default vale is set to 20 minutes), the internal defined device inactive rule is triggered, and an alert is sent out via snmp, email, and audit log.

There are two options for users who don’t want to receive device inactive notifications:

1. Keep the device on “active” status: Review the connector’s device event status and configure a proper interval value for Device Product time-out interval on Dashboard > Monitoring Summary> Devices UI page.
2. Contact support to disable device inactive notifications.