Purpose:
Administrators reset user passwords directly if a user's original password has been compromised.
Users explicitly request they reset their own password.
Permission required: Administrator privileges
Where: Navigator > Resources > Users > user group > user
To reset passwords:
To let users reset their own password, right-click the user and select Reset Password.
The ArcSight Manager assigns a new random password (8 characters, including numbers and letters) and sends it to the selected user's assigned e-mail address.
Or
To reset the user's password yourself, right-click the user and select Edit User. In the user edit panel, enter the new password and re-enter to confirm.
Caution: Sending a password by e-mail may not be secure.
Alternatively, use the following command on ArcSight Manager to reset a user’s password:
arcsight resetpwd
Read the following topics in the ESM Administrator's Guide:
Managing Password Configuration
ArcSight Commands for more details on the resetpwd command