Starting the ArcSight Console

Start the Console as you would any other application.

Start the Console:

Depending on the chosen shortcuts during installation, start the Console using any of these methods:

• Using the Console desktop icon
• Selecting from the system tray
• Selecting from the Start menu

Alternatively, open a command window in the Console’s bin directory and type

arcsight console

Log in:

The login mechanism varies according to the type of authentication you have set up during Console installation.

• If you are using SSL authentication, set it up and import the certificate as described in the ESM Administrator’s Guide’s “SSL Authentication” section, the topic "Setting Up SSL Client-Side Authentication on ArcSight Console." After the certificate is imported, you can start the Console without entering a user ID or password.

• If you are using password authentication, log in with your user ID and password. Certificates are imported automatically. See the ESM Administrator’s Guide’s “Configuration” section, in the topic “Managing Password Configuration” for more information.

• If you have selected “Password or SSL Authentication,” you choose which way to log in, each time.

• If ESM is configured to use OSP Client Only Authentication or External SAML2 Client Only Authentication, the OSP Client Login button is automatically enabled. You will be redirected to your One SSO Provider (OSP) to authenticate to the console.

  Note: If either of these authentication methods are in use, Micro Focus recommends running only one console instance per workstation at a time. Otherwise, authentication will not work as expected. For example:

  • If a console instance is running and you have authenticated to the console, if you open a second console instance the same user that is logged in to the first instance is logged in to the second instance.
  • If you open two instances of the console before you authenticate, two browser sessions are opened for OSP login and the login attempt will fail. You must close all consoles and browser windows before you attempt to log in again.

• If you are using OSP Client Only Authentication on the server, you must import the OSP certificate into the ArcSight Console keystore. See the “One SSO Provider (OSP) Authentication” topic in the ESM Administrator’s Guide.

• If you are using FIPS and using a browser, make sure that browser is configured for FIPS. See the “Configure Your Browser for FIPS” topic in the ESM Administrator’s Guide.