Upgrading the ArcSight Console and Smart Connectors

After you complete the ESM upgrade process and complete post-upgrade tasks, upgrade the ArcSight Console and SmartConnectors.

Upgrading the ArcSight Console

Before you upgrade the console, complete the applicable upgrade process in Running the Upgrade and the applicable post-upgrade tasks in Completing Post-Upgrade Tasks. You must upgrade all ArcSight Console instances that connect to the ArcSight Manager that is running on the upgraded system.

Note: Starting with ESM 7.0 Patch 1, the Event Reconciliation and Session Reconciliation data monitors are deprecated. If you created any of these data monitors, they will not function after the upgrade. In the resource navigator, the resources will appear as invalid.

To upgrade the ArcSight Console:

Download the appropriate installation file for your platform from the Licensing and Downloads site (where xxxx in the file name represents the build number) and transfer it to the location where you plan to install the console:
- ArcSight-7.5.0.xxxx.0-Console-Win.exe
- ArcSight-7.5.0.xxxx.0-Console-Linux.bin
- ArcSight-7.5.0.xxxx.0-Console-MacOSX.zip
Stop the ArcSight Console.
Run the appropriate installation file:
- On Windows, double-click ArcSight-7.5.0.xxxx.0-Console-Win.exe.
- On Macintosh, unzip ArcSight-7.5.0.xxxx.0-Console-MacOSX.zip and then double-click the installation program.
  
  Note: The installation program does not import the certificate. After the upgrade is complete, you will be prompted to import the certificate when you connect to the ArcSight Manager. Click OK, and the console completes the import.
- On Linux, run the following command as a non-root user:
```
./ArcSight-7.5.0.xxxx.0-Console-Linux.bin
```
  To install in console mode, run the following command from the shell prompt:
```
./ArcSight-7.5.0.xxxx.0-Console-Linux.bin -i console
```
Follow the prompts to complete the installation.

When the installation program prompts you to choose an installation folder, specify an <ARCSIGHT_HOME> path that is not in the same location as the existing ArcSight Console. Choosing a different location prevents the installation program from overwriting your existing configuration so that you can migrate settings from it later.

The installation program prompts you for a previous installation and provides the option to copy settings to the new console. These settings include the ArcSight Manager host name or IP address and port number and authentication information. Select to transfer these settings.

When the installation program prompts you to select an IP protocol, select the protocol that corresponds to your ESM server configuration.

When the installation program is complete, you must configure the console. For information about configuration tasks, see the ESM Installation Guide.

If you previously customized any field labels in the Cases user interface, see Updating the Cases User Interface for instructions on what to do with the label properties files.

After you complete the upgrade and configure the console, verify the following:

You can view the upgraded standard content.
Customized Cases user interface labels display correctly.
SmartConnectors are connected to the ArcSight Manager and the Manager is receiving events from them.

If event viewers do not appear initially, select the /All Active Channels/ArcSight System/Core/Live channel to view real-time events.

Upgrading ArcSight SmartConnectors

MicroFocus recommends that you upgrade all SmartConnectors to the latest release.

For an overview of the SmartConnector installation and configuration process, see the SmartConnector User Guide. For complete installation instructions for a particular SmartConnector, see the configuration guide for that connector, available on the ArcSight Connectors Documentation page. The configuration guide provides specific device configuration information, installation parameters, and device event mappings to ESM fields.

ESM provides the ability to upgrade the SmartConnectors remotely using the .aup file. For detailed instructions about upgrading remotely, see the SmartConnector User Guide.