Resolving Package Conflicts

Package conflicts can occur during install, uninstall, deletion, or importation of packages. Most package conflicts are resolved internally by the ArcSight Manager without the need for user intervention. However, some package conflicts prompt the administrator for an appropriate action from a list of options. This section describes two of these scenarios as examples.

If the ArcSight Manager detects package conflicts for a pending package uninstall, the Console provides choices for resolving the conflict and proceeding, or aborting the uninstall operation. The options provided depend on the type of conflict detected.

For example, if you attempt to uninstall a package that changed since it was installed, the conflict is indicated and you are asked to choose from the following Uninstall Resolution Options.

Option

Description

Create a new archive for package

Creates a new archive for the modified package (and retains the original).

Create new archive for remaining changed packages

Creates new archives for all changed packages before uninstall (retains all originals).

Continue without saving changes

Uninstalls this package without saving changes.

Uninstalls this and remaining packages without saving changes

Uninstalls all selected packages without saving changes.

Abort

Abandons the uninstall process and keeps the packages as is.

If the ArcSight Manager detects package conflicts for a pending package import or install, the Console provides choices for resolving the conflict and proceeding, or aborting the import operation. The options provided depend on the type of conflict detected.

For example, if you attempt to import a package with content that is older than the currently imported package, the conflict is indicated and you are asked to choose from the following Import Resolution Options:

Option

Description

Leave newer packages

Leaves the newer packages installed.

Never override newer packages

Completes the import but imports only packages that are newer than those currently installed.

Update packages

Imports the selected packages, and prompts for package conflict resolutions on a per-package basis.

Always update packages

Imports the selected packages, and overwrites newer packages if they exist.

Abort

Abandons the uninstall process and keeps the packages as is.

See the ESM Administrator's Guide for more information on working with the archive command and other utilities.