Restore Appliance Factory Settings

You can restore the appliance to its original factory settings using the built-in System Restore utility.

CAUTION: Factory reset irrevocably deletes all event and configuration data.
Use the following procedure to restore the appliance to its original, factory settings:
  1. Attach a keyboard, monitor, and mouse directly to the appliance and open an operating system console session.
  2. Reboot the appliance.

  3. After a few minutes, when the Linux boot menu appears, use the down arrow key to select System Restore <build_num> from the menu that appears, then press Enter.

    System Restore automatically detects and displays the archive image.

    The image is named following this pattern:

    YYYY-MM-DD_<model>_<build_num>.ari

    where YYYY-MM-DD is the date, <model> is the appliance model, and <build_num> is the build number of the image being restored. If you encounter any issues with the image, contact Customer Support.

  4. Press F10 (VERIFY) to check the archive for damage before performing the restore.
  5. Press F1 (AUTOSELECT) to automatically map the source image.

  6. Press F2 (RESTORE) to begin the restore process.

    CAUTION: Do not interrupt or power-down the appliance during the restore process. Interrupting the restore process may force the system into a state from which it cannot be recovered.

  7. When the restore process is completed, press F12 to reboot the appliance.