Verifying Successful Upgrade

This section describes how to ensure that the upgrade was successful.

To verify successful upgrade:

  1. Check the upgrade summary report and logs to determine whether the ArcSight Manager was successfully upgraded. The upgrade summary report (<ARCSIGHT_HOME>/upgrade/out/<timestamp>/summary.html) is only applicable to the Manager.

    Note: You might see a message similar to Could not convert table(s) arc_ald_xxxxxx, arc_ald_yyyyyy without column details in arc_db_table_schema. in the /opt/arcsight/manager/upgrade/out/<timestamp>/logs/upgrade/server.upgrade.log file. This message indicates that some tables were not upgraded due to missing meta data. This condition should not affect existing functionality.
  2. Verify that the /opt/arcsight/upgradelogs/suite_upgrade.log file includes an Upgrade completed successfully message.
  3. Run the following command to verify the build versions:

    /etc/init.d/arcsight_services version

    The response should be similar to the following:

    Build versions:

    esm: 7.8.2772.0(BE2772)

    storage: 7.8.2084.0(BL2084)

    process management: 7.8-2572

    installer: 7.8-2572

  4. Run the following command to verify that all components are available:

    /etc/init.d/arcsight_services status all

    The response should be similar to the following:

    aps service is available

    execprocsvc service is available

    logger_httpd service is available

    logger_servers service is available

    logger_web service is available

    manager service is available

    mysqld service is available

    postgresql service is available