Installing Your License Key

ArcMC, Transformation Hub, Intelligence, and Recon all require license keys. They contain a 90-day instant-on evaluation license, which will enable functionality for 90 days after installation. In order to continue working past the initial evaluation period, you will need to apply a valid license key. For more information about license keys, see the Understanding License Keys section.

To ensure continuity of functionality and event flow, make sure you apply your product license before the evaluation license has expired.

To install your license:

  1. Log in to the Management Portal (https://<ha-address>:5443).
  2. Click APPLICATION.
  3. Click License.
  4. For more information about license management capabilities, see AutoPass License Management documentation.
  5. Click License > Install.
  6. Click ADD FILE(S).
  7. Browse to the location of your license file.
  8. Click Next.
  9. Optionally, select the I authorize Micro Focus to collect suite and product data... checkbox to send usage data to Micro Focus to help improve the product.
  10. Follow the prompts to apply your license.
  11. Apply all of the licenses required for your deployed capabilities.
  12. If you just installed a Transformation Hub license, restart each Kafka pod in the cluster, one at a time, as follows:
    1. For each of the Kafka pod from 0 to x, restart the selected Kafka pod with the command:
      # kubectl delete pod th-kafka-(x) -n arcsight-installer-XXX
    2. Watch the logs and ensure the Kafka pod is up and running by running this command:
      # kubectl logs th-kafka-(x) -n arcsight-installer-XXX
    3. Once the selected broker node is up and running, only then proceed to restart the next node.
    4. You can also check the status of the restarted broker node using the Transformation Hub Kafka Manager.
  13. If you just installed an ArcSight Management Center (ArcMC) the ArcMC pod needs to be restarted after uploading the license, as follows:
    # kubectl delete pod fusion-arcmc-web-app-XXX -n arcsight-installer-XXX

Verifying the Transformation Hub License

To verify your license:

For each Kafka broker node, the license check result is logged both in the Kafka pod log and in the file:

 /opt/arcsight/k8s-hostpath-volume/th/autopass/license.log. 

If there is a valid license, the log includes the following text:

TH licensed capacity: <eps number>

If a license has not been installed, the following text displays instead:

ERROR: No valid license key was found. Please install a valid license key or contact Micro Focus Customer Support for instructions on how to get one