Upgrading ArcMC

Note: Prior to upgrading a production (PROD) system, make sure to have a Backout Plan to minimize PROD down time. This plan will be how to restore an ArcMC to its working state prior to the Upgrade. See Appendix E: Restoring Factory Settings if using an Appliance. See Chapter 9: Managing Backups and Restores for restoring the working Configuration Backup.
If there are any unexpected issues during or after the Upgrade, implement the Backout Plan. Restore the Configuration Backup of PROD in to a Staging Environment (STAGE). Test the upgrade in the STAGE environment to troubleshoot further.

Remote upgrades from ArcMC 2.9.2 to ArcMC 2.9.3 require a hot-fix to be applied, this hot-fix file that needs to be uploaded depends on the form factor, as follows:

Form Factor

Upgrade File Name

Comments

Appliance

arcmc-2190.enc

This file needs to be uploaded before remotely upgrading an ArcMC appliance from version 2.9.2 to 2.9.3

Software

arcmc-sw-2190-remote.enc

This file needs to be uploaded before remotely upgrading an ArcMC software from version 2.9.2 to 2.9.3
Note: The upgrade file name must not be changed.

To upload the file from the master ArcMC:

  1. Download the hotfix file and store it in a secure network location. The file name should always be “arcmc-2190.enc” or “arcmc-sw-2190-remote.enc” depending on the form factor.
  2. Click Administration > Repositories.
  3. Select Upgrade Files from the navigation tree.
  4. In the management panel, click Upload.
  5. Click Choose File and browse to your hot fix file, then click Submit. The file is now uploaded.
  6. Continue with the normal procedure outlined in the Remote Upgrade Using Node Management

In ArcMC, you can remotely upgrade any of the following managed ArcMC types and versions.

Form Factor Upgrade File Name Can Upgrade From... Can Upgrade To... Comments
Appliance arcmc-<build number>.enc ArcMC version 2.0 or later Any later ArcMC version.  
Software arcmc-sw-<build number>-remote.enc ArcMC version 2.1 Any later ArcMC version. Remote operating system upgrade is not supported for software ArcMC, and, if required, must be performed manually.

Remote Upgrade Using Node Management

Remote upgrade first requires that you upload the appropriate file to your ArcMC repository first. You can then apply the upgrade file to managed ArcMCs.

To upload the upgrade file to your repository:

  1. Download the ArcMC upgrade file for the upgrade version, as outlined in the table above, and store it in a secure network location.

  2. Click Administration > Repositories.

  3. In the navigation tree, pick Upgrade Files.

  4. In the management panel, click Upload.

  5. Click Choose File and browse to your upgrade file, then click Submit. The file is uploaded.

To remotely upgrade one or more managed ArcMCs:

  1. Click Node Management.

  2. In the navigation tree, click System.

  3. In the management panel, click ArcMCs.

  4. In the list of ArcMCs, select one or more ArcMCs for upgrade. (You may select only the form factor appropriate for the upgrade file type, as outlined above.)

  5. Click Upgrade ArcMC. The Upgrade wizard is launched.

  6. Review the dialog box, then click Next.

  7. Follow the prompts to complete the wizard.

  8. When the wizard is complete, click Done.