Upgrading OMT with arcsight-install

Follow the Checklist: Upgrading Your Environment to ensure a successful upgrade.

As part of the process, you must upgrade OMT with arcsight-install. This is the recommended and simplest method for upgrading OMT, as it also will automatically perform the required pre-upgrade and post-upgrade actions, and will ensure any installation bug fixes are automatically implemented.

arcsight-install is supported only for root installations.

To perform the automatic upgrade with arcsight-install:

  1. Download the arcsight-platform-installer-x.x.x.x.zip file into a temporary directory (referred to as {unzipped-installer-dir}.) in a secure network location.
  2. Become root and navigate to {unzipped-installer-dir}.
  3. Run the following command:
    ./arcsight-install --cmd upgrade --tmp-folder {unzipped-installer-dir}.

Where{unzipped-installer-dir} is the name of your temporary upgrade directory.

Example 1:./arcsight-install --cmd upgrade --tmp-folder {unzipped-installer-dir}.
Example 2:./arcsight-install --cmd upgrade

The default value in the second example is /tmp.

For additional information on arcsight-install, execute the script with the --help parameter.
  1. Follow the prompts supplied by the ArcSight Installer. You can follow the progress of the upgrade by opening a separate shell session and checking the log file at /tmp/autoUpgrade/upgradeLog/autoUpgrade-<timestamp>.log
Errors found in the log can be cut and pasted into an ArcSight support ticket. In addition, you can consult the Release Notes for ArcSight Platform for workarounds.
  1. After the upgrade completes, remove the temporary folder by running the command:
    rm -rf {unzipped-installer-dir}
In the rare event that using upgrade using this method fails, roll back to a different upgrade method described below.

If upgrading with arcsight-install is not possible, you can upgrade OMT manually.