Process Queues
Select RESPOND > Status > Process Queues.
Process Queues tab contains the following queue sub-tabs:
-
Alert Queue: Lists the alerts received from any alert source that are saved in the SOAR database (including base events for applicable alert sources) and waiting to be processed (create/update Cases, execute playbooks).
You can use the Clear button at the very end of queue list to clear the items in the respective queue.
-
ArcSight Listener Queue : Lists the messages received from Micro Focus ArcSight ESM that are waiting to be processed and auto-enriched before they are added to the alert queue.