Manage a Provider and Tenants, Users and Roles

Applies only when the Multi-tenancy feature is enabled. Not available to customers in the ArcSight SaaS environment.

Select Administration > Tenants.

You can view the onboarded, provider and list of tenants on this page. For the provider and each tenant, you can create users groups and also grant them roles to manage the provider or tenant. For more information, see Managing Users.

As an administrator of the provider you can create or assign new, users and groups, roles and permissions for the provider and each tenant; the SOC Analyst and SOC Admin are out-of-the-box roles. For example, as an administrator of the provider for Tenant-ABC and Tenant-WUV, Trent Valverde adds two custom roles A and B respectively, to each tenant. Then he grants Anna Campbell role A and Murphy Buckley role B. Anna and Murphy can now monitor and manage cases for the two tenants.