Setting Up Multi-tenancy

Applies only when the Multi-tenancy feature is enabled. Not available to customers in the ArcSight SaaS environment.

The ArcSight Platform allows you to create and manage multiple tenants in your environment. After you enable Multi-tenancy, you must first onboard a provider who then onboards tenants. Based on the type of license you have purchased, you would be eligible for EPS or Data Retention Periods packages or a pay-per-use program for unlimited EPS.

You can design roles that apply to one or more of them, and also assign users to manage them. At least one user needs the Manage Tenants permission to create the tenants.

You as a provider can manage one or more tenants where each tenant's data is unique. Your tenant could be an internal business unit or a third-party organization. Each tenant must have a unique key that maps system resources, such as database content, to the tenant. To preserve tenant integrity, you cannot modify the key after it has been created.