Software Requirements
This section lists the software needed to install and run the ArcSight Platform.
For operating systems and SmartConnectors, the Certified label indicates our preferred platform; OpenText has performed extensive testing and has confidence that it will run without issues. The Supported label indicates an acceptable platform; OpenText has tested the software and has confidence that it will run without issues.
Operating Systems
Your environment must have at least a minimal installation of the specified operating system.
|
Category |
Requirement |
|---|---|
|
ArcSight Database cluster nodes |
A FIPS-compliant version of the operating systems: Certified
A non-FIPS-compliant version of the operating systems: Certified
|
|
Master/Worker cluster nodes |
Certified
Supported
|
| ESM Server |
Certified
Supported
|
| ESM Console |
Certified
Supported
|
| Active-Passive High Availability (APHA) |
Certified
Supported
|
| Connectors |
Certified
Supported
|
| ArcMC (non-containerized) |
Certified
Supported - Rocky Linux 8.9 (x86, x64) |
Software Components
|
Category |
Requirement |
|---|---|
|
One of the following:
|
|
|
Data Collection |
Certified - SmartConnector 8.4 Supported - SmartConnector 8.2 or later |
|
Browser |
Browsers should not use a proxy to access the OPTIC Management Toolkit (OMT) applications in the containerized ArcSight Platform because this might result in inaccessible web pages. |
Support for Patched and Upgraded Operating Systems
We recommend the fully tested operating systems platforms defined in Operating Systems above. However, the ArcSight Product Management team approves the use of vendor-supported and newly patched versions of operating systems and minor releases that are not explicitly defined above. For example, we will support minor releases between RHEL 8.6 and RHEL 8.8. Although we might not have tested ArcSight components on a new minor or patched release, we will provide support on a "best effort" basis for ArcSight products and components that you run on these upgraded operating systems.
If we cannot fix or provide a workaround in a timely manner for an issue between the newer OS minor release and an ArcSight component, we might ask you to revert to one of the operating systems listed above until the problem can be fixed or the newer OS minor release level has passed our product testing.
If you choose to run ArcSight components on other platforms or with uncertified configurations, we will provide support until the point that we determine that the root cause is the uncertified platform or configuration. Issues that can be reproduced on the certified platforms will be prioritized and fixed according to standard defect-handling policies.
We do not implicitly support major changes for an operating system, such as a new release for RHEL. As a best practice, the ArcSight product team must test ArcSight functionality on new major operating systems before we list the operating system as supported or certified.