20.4 Create a New User

Users must have at least one role to ensure that they can log in.

In a SaaS environment, administrators and managers cannot create or change the password in a user’s profile. Only users can specify and reset their passwords.

  1. Click ADMIN > Users and Groups > Create User.

  2. Specify the email ID and name of the user.

  3. Select the groups to which you want to add the user.

  4. Select the roles that you want to grant to the user.

  5. Click Save.

  6. (Conditional) In a non-SaaS environment, to specify or change the user’s password, complete the following steps:

    1. Select Users and Groups > Search Users.

    2. Select the user that you just created.

    3. Click RESET PASSWORD.

    4. Enter the password, then click SAVE.