Preparing to Install the FlexConnector

Before you install the FlexConnector, make sure that the ArcSight products with which the connector will communicate have already been installed correctly (such as ArcSight ESM or ArcSight Logger). This configuration guide takes you through the installation process with ArcSight Manager (encrypted) as the destination.

For complete product information, read the Administrator's Guide as well as the Installation and Configuration guide for your ArcSight product.

Before installing the FlexConnector, be sure the following are available:

Unless specified otherwise at the beginning of this guide, this connector can be installed on all ArcSight supported platforms; for the complete list, see the SmartConnector Platform Support document, available from the OpenText SSO and Protect 724 sites.

Note: On the Linux platform, if you are logged in as root and use Firefox, some versions of the browser can cause the browser launched by the connector during configuration not to open. If you see this issue, try configuring the connector as a non-root user. If you configure the connector as a non-root user, however, you cannot run the connector as a service.