License & Update

This topic applies to both Software Logger and the Logger Appliance.

This page displays license information, the version of the components, and the elapsed time since Logger was last rebooted (Logger Appliance) or restarted (Software Logger).

You can apply a new license to your Logger or update a Logger Appliance. To view details of your current license, open Configuration > License Information. For details, see Standalone License Information.

Note: Make sure to restart Logger if you encounter any of the following scenarios:

The license is installed.
The License information page shows no available data. This may occur a few days after performing an upgrade or fresh install.
There is a license error while executing reports with peers searches. Additionally, the License information page displays no data.

Updating Your Logger License

Note: Logger continually stores incoming events even after the license expiration.

To update your Logger license:

Redeem your license on the Software Entitlements Portal, then download the license file to a computer from which you can connect to Logger. For more information, refer to the software delivery confirmation email you received from Micro Focus.

Note: Even though users can now choose between EPS and GB per day licenses, EPS is the only license offered by ArcSight. For more information, see How does EPS license differ from GB per day license?
From the computer to which you downloaded the update file, log in to Logger using an account with administrator (upgrade) privileges.
Click System Admin from the top-level menu bar.
Click License & Update in the System section.
Browse to the license file you downloaded earlier, and click Upload Update. The Update in progress page displays the update progress.

Once the update has been completed, the Update Results page displays the update result (success/failure).

Note: After upgrade or when converting a trial Logger to the full version, be sure to increase the Storage Volume to take advantage of your full licensed capacity. See Storage Volume Size Increase for instructions.

Upgrading a Logger Appliance

To upgrade Logger appliance:

Download the update file from the Software Entitlements Portal, to a computer from which you can connect to Logger. For more information, refer to the software delivery confirmation email you received from Micro Focus.
From the computer to which you downloaded the update file, log in to Logger using an account with administrator (upgrade) privileges.
Click System Admin from the top-level menu bar.
Click License & Update in the System section.
Click Browse to locate the file.
Click Upload Update. The Update in Progress page displays the update progress.
Once the update has completed, the page displays the update result (success/failure). If update is successful, the Logger reboots/restarts automatically.

After you upload a valid license, the Reporting feature is enabled, and the licensed daily license usage and storage volume are increased based on the license capacity.