See Also
This topic applies to both Software Logger and the Logger Appliance.
You can use this feature to log in using your local user name and password if the external authentication (Certificate, LDAP, or RADIUS) fails, if you forgot your password to the authentication server, or if the authentication server is not available.
The Use Local Authentication feature enables the default admin to log in even when the remote authentication server is not available, by adding a Use Local Authentication checkbox to the login screen. Out-of-box, this option is enabled only for the default administrator. However, it is possible to allow local password fallback for all users. For example, you could configure the RADIUS authentication method to allow users to log in using local authentication instead of RADIUS should they fail to authenticate to any configured external RADIUS servers.
For information on how to allow local password fallback for all users for all users, see Client Certificate Authentication, LDAP/AD and LDAPS Authentication, or RADIUS Authentication.
To log in when authentication fails:
On the ArcSight Logger Login dialog, select the Use Local Authentication checkbox.
Note: This option is only available to the default admin unless it has been enabled for other users.