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Creating and Activating Users

This topic applies to both Software Logger and the Logger Appliance.

Open the Users tab to manage the users that can log in to your system. You can add a new user, edit user information, or delete a user at any time. You must have the appropriate System Admin group rights to perform these functions.

Adding a User

To add a new user:

  1. Click System Admin from the top-level menu bar.
  2. Click User Management in the Users/Groups section in the left panel.
  3. In the Users tab, click Add.

  4. Enter the following parameters.

    Parameter

    Description
    Credentials

    Login

    The user's login name.

    Password

    The user's password.

    Confirm
    Password

    Re-enter the users’ password.
    Contact Information

    Use Client DN

    If you enabled SSL client certificate or LDAP authentication, click this link to enter user’s the Distinguished Name (Certificate Subject) information. The Distinguished Name should be similar to this format:

    CN=UserA,OU=Engg Team,O=ArcSight\, Inc., L=Cupertino,C=US,ST=California

    To determine the DN, use this URL to display the certificate:

    https://<hostname or IP address>/platform-service/

    DisplayCertificate

    OR

    Obtain the DN information for a user from the browser that the user will open to connect to the system. For example, in Firefox, click Tools > Options > Advanced > Encryption > View Certificates > Your Certificates > Select the certificate > View.

    First Name

    The user’s first name.

    Last Name

    The user’s last name.

    Email

    The user’s email address.

    Phone Number

    (Optional) The user’s phone number.

    Title

    (Optional) The user’s title.

    Department

    (Optional) The user’s department.

    Fax

    (Optional) The user’s fax number.

    Alternate Number

    (Optional) The user’s alternate phone number.

    Notes

    (Optional) Other information about the user.

    Assign to Groups
    This setting controls the privileges a user has on this Logger. Select the groups to which this user belongs. See Setting Logger User Permissions.
    System Admin Permissions to all System Admin operations.
    Logger Rights Permissions to read and edit all logger operations except System Admin.
    Logger Report Permissions to view, run, schedule, edit, and delete all reports.
    Logger Search Permissions to run both local and distributed searches.
  5. Click Save and Close.

Editing and Deleting Users

To edit a user:

  1. Click System Admin from the top-level menu bar.
  2. Click User Management in the Users/Groups section in the left panel.
  3. In the Users tab, select the user (or users) you want to edit.
  4. Click Edit.
  5. Update the user information as necessary.
  6. Click Save User.

To delete a user:

  1. Click System Admin from the top-level menu bar.
  2. Click User Management in the Users/Groups section in the left panel.
  3. In the Users tab, select the user (or users) you want to delete.

  4. Click Delete from the top left side of the page.

    Note: Deleting a user does not delete their reports. See Managing Reports of Deleted Users.

Activating Users

To activate a user:

  1. Click System Admin from the top-level menu bar.
  2. Click User Management in the Users/Groups section in the left panel.
  3. In the Users tab, select the user (or users) that you want to activate.
  4. Choose Edit.
  5. Check the Active box.
  6. Save the changes.

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