To upgrade Logger Appliance L8000 locally:
- Log in with the same user name as the one used to connect for the first time to your L8000 appliance.
Run the following commands from the below directories:
- L8000 appliance:
From the Logger's installer directory:
chmod u+x ArcSight-logger-7.3.0.8475.5.bin ./ArcSight-logger-7.3.0.8475.5.bin
This wizard also upgrades your Logger L8000 appliance installation. Click ENTER to continue. You can type quit to exit the installer at any point during the upgrade process.
Do not use the Ctrl+C to close the installer. If you use Ctrl+C to exit the installer and then uninstall Logger, this may delete your
/tmpdirectory.
- L8000 appliance:
- The License Agreement screen is displayed. Review the agreement and enter Y to accept it:
DO YOU ACCEPT THE TERMS OF THIS LICENSE AGREEMENT? (Y/N):
If Logger is currently running on this machine, an intervention required message is displayed. Click Continue to stop all current Logger processes and proceed with the upgrade, or click Quit to exit the installer.
- Once all Logger processes are stopped, the installer checks that the installation prerequisites are met:
Micro Focus ArcSight strongly recommends that you upgrade to a supported OS before upgrading Logger. For Logger7.3.0 patch 5, you will see the following prompt:
============================================================================ User Intervention Required -------------------------- This machine does not meet the required OS version, please check the release notes to verify the OS version compatibility. It is strongly recommended to upgrade the OS version before proceeding with the Logger update. Do you want to continue? ->1- Yes 2- No ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT:
- Operating system check: the installer checks to see if your device is running a supported operating system, otherwise, a warning will be displayed (this will not prevent the installation process). To proceed with the upgrade:
Software: Click Continue. To exit the installer, click Quit and upgrade your OS.
VMWare: Type
1and press Enter. To exit the installer and continue to upgrade the OS, type2and press Enter.
- Installation prerequisite check—If the check fails, Logger will display a warning. Make sure to address the issue before proceeding. Example
======================================================================== Intervention Required --------------------- ArcSight Logger processes are active. All ArcSight Logger processes must be stopped to allow installation to proceed. Type 'Quit' to exit this installer or 'Continue' to stop all ArcSight Logger processes and continue with the installation. ->1- Continue 2- Quit ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT:
Your version of
TZDatawill be checked to verify that it complies with the minimum requirements (tzdata-2024a):Example======================================================================== User Intervention Required --------------------- System TZData does not match requirements. Must be tzdata-2024a or higher. Do you want to continue? ->1- Yes 2- No ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT:
Your version of the
ncurses-compat-libslibrary will be checked to verify that it complies with the minimum requirements:Example
======================================================================== Intervention Required --------------------- Installation Requirements Not Met. Pre-Install check failed: Confirm the following libraries are installed. - ncurses-compat-libs Please refer to the Logger Release Notes to get the following packages: ncurses-compat-libs Then attempt the installation again. Type [Quit] to exit this installer. PRESS <ENTER> TO ACCEPT THE FOLLOWING (Quit):
Your version of the
compat-openssl10library will be checked to verify that it complies with the minimum requirements:Example
======================================================================== Intervention Required --------------------- Installation Requirements Not Met. Pre-Install check failed: Confirm the following libraries are installed. - compat-openssl10 Please refer to the Logger Release Notes to get the following packages: compat-openssl10 Then attempt the installation again. Type [Quit] to exit this installer. PRESS <ENTER> TO ACCEPT THE FOLLOWING (Quit):
Once all checks are complete, the installation continues.
- Operating system check: the installer checks to see if your device is running a supported operating system, otherwise, a warning will be displayed (this will not prevent the installation process). To proceed with the upgrade:
The Choose Install Folder screen is displayed. Navigate to or specify the location where you want to install Logger.
Example======================================================================== Choose Install Folder --------------------- Provide a location for ArcSight Logger 7.3.0 that has a minimum of 10GB of storage available. Where would you like to install? Default install folder: /opt ENTER AN ABSOLUTE PATH, OR PRESS <ENTER> TO ACCEPT THE DEFAULT : /opt/softlogger INSTALL FOLDER IS: /opt/softlogger IS THIS CORRECT? (Y/N): y
Even though the prompt asks "Where would you like to install?", the upgrade must be installed in the same path of the original Logger Appliance L8000 installation .
Press ENTER to accept the default folder (
/opt/softlogger).When you upgrade Logger, it will continue to have access to the data store of the previous version.
To confirm the installation location:
- If there is not enough space to install the upgrade at the specified location, a message will be displayed. To proceed with the installation, free up sufficient space to allow the upgrade. If this is not possible, click Quit to exit the installer.
A user intervention message will be displayed warning about the selected directory already containing an installation of Logger, and asking if you want to upgrade.
Example======================================================================== Intervention Required --------------------- The selected directory contains a pre-existing installation of ArcSight Logger. Would you like to upgrade? Type 'Back' to change the chosen installation directory or 'Upgrade' to upgrade your existing installation. ->1- Back 2- Upgrade ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT:
The prompt will request you to wait while the available disk space is verified. Then, the Pre-install Summary will be presented for review:
Example======================================================================== Pre-install Summary --------------------- Please Review the Following Before Continuing: Product Name: ArcSight Logger 7.3.0 Install Folder: /opt/softlogger PRESS <ENTER> TO CONTINUE:
Press ENTER to proceed.
Installing Logger may take a few minutes. Please wait. Once the installation is complete, the next screen is displayed.
When prompted for the Begin Initialization process press ENTER to proceed:
Example======================================================================== Begin Initialization --------------------- The installation of Logger software was successful... Initialization will begin after pressing [Enter]. This may take several minutes. PRESS <ENTER> TO CONTINUE:
Initialization may take a few minutes. Please wait. Once initialization is complete, the next screen is displayed.
To upgrade Logger press ENTER when prompted for the Begin Upgrade process:
Example======================================================================== Begin Upgrade --------------------- The initialization of Logger software was successful... Upgrade of Logger will begin after pressing [Enter]. The Upgrade Complete screen is displayed once upgrade is complete and Logger has started up. PRESS <ENTER> TO CONTINUE:
The Logger upgrade may take a few minutes, and the Upgrade Complete screen will inform you of when the process has finished. Make a note of the URL, you will use it to connect to Logger.
Example======================================================================== Upgrade Is Complete --------------------- Logger has started. Press [Enter] to close the installer. Use this URL to access the Logger User Interface. https://<YOUR_IP>:9000 PRESS <ENTER> TO CONTINUE:
- You can now connect to the upgraded Logger using that URL.
- Log into Logger and click System Admin > System > License & Update.
Upgrade your Logger using the OS update file:
Make sure you read the instructions in the OS update file readme before executing it, to verify you comply with all its requirements.osupgrade-L8000-logger-rhel88_24.08-37.enc
The ArcSight License & System Update page displays the update progress. Once the upgrade is complete, Logger reboots automatically.
- Create a Logger configuration backup, refer to the Logger 7.3 Administrator’s Guide for instructions.