Remote Upgrade through ArcSight Management Center

When remotely upgrading a Logger Software or a Logger L8000 Appliance through ArcMC, the upgrade is executed but the following error might display:

Upgrade failed; Failed to bring up all processes successfully

You may disregard the message, since the upgrade was performed correctly, which can be verified by going to Node Management > Loggers in the ArcMC UI, and checking that the build number in the Version column is v 7.3.0.xxxxxxx.x

  1. Click Administration > Repositories.

  2. In the navigation tree, pick Upgrade Files.

  3. In the management panel, click Upload.

  4. Click Choose File and browse to your upgrade file, then click Submit. The file is uploaded.

  5. Click Node Management.

  6. In the navigation tree, click System.

  7. In the management panel, click Loggers.

  8. In the list of Loggers, select one or more L7700 Logger Appliances.

    You may only select one form factor type to upgrade.

  9. Click Upgrade Logger. The Upgrade wizard is launched.

  10. Review the dialog box, and then click Next.

  11. Follow the prompts to complete the wizard.

  12. When the wizard is complete, click Done.

Create a Logger configuration backup, refer to the Logger 7.3 Administrator’s Guide for instructions.