7.3.0 Patch 6 - September 2024

Issue: Uploading a new lookup file with the On Logger File Location option results in a "Please specify a path and a file" error when the name of the file is too long.

Workaround:

1. Place the new lookup file in your local machine.

2. Follow the Uploading Lookup Files procedure using Local as File location option.

Issue: After a Logger appliance has been upgraded to RHEL 8.8, the root password cannot be changed.

Workaround:

1. Open the system-auth file with this command:

   vi /etc/pam.d/system-auth

2. Update the /lib/security/$ISA/pam_unix.so path to:

   /lib64/security/pam_unix.so

Issue: For L7700 appliances, applying the September OS update file (osupgrade-logger-rhel88_24.09-10.enc) before updating to Logger 7.3.0 P6 will cause loss of connectivity through the iLO remote console.

Workaround: Choose the workaround to apply based on whether you have SSH connectivity.

If you have SSH access to the appliance:

1. Establish an SSH connection.

2. Run the next command to restore the SELinux context for agetty:

   chcon --type getty_exec_t /usr/sbin/agetty

3. Reopen a console terminal through iLO and try to login again on tty2 or tty3.

If you don't have SSH access to the appliance:

1. Reboot the appliance into Single User mode.

2. Locate and open the following file:

   /etc/selinux/config

   Edit his property in the file as follows:

   SELINUX=permissive

3. Reboot the appliance again.

4. Login and run the next command to restore the SELinux context for agetty:

   chcon --type getty_exec_t /usr/sbin/agetty

5. Open the /etc/selinux/config file again, and restore the SELINUX property to its original value:

   SELINUX=enforcing

6. Reboot the appliance one last time.

Issue: You might face problems setting up a new sftp server after applying the August 2024 OS (osupgrade-logger-rhel88_24.08-37.enc) update.

Workaround: If you find issues setting up an sftp server after applying the August 2024 OS update, edit the /etc/ssh/sshd_config file, making the following change to the "Subsystem" directive:

Original value:

/opt/local/openssh/libexec/sftp-server

Replacement value:

/usr/libexec/openssh/sftp-server

Issue: In a Logger L7700 appliance running on RHEL 8.8 (therefore applicable to versions: 7.3.0 Patch3, Patch 4, Patch 5 and Patch 6), even though the configuration backup files are generated correctly, the restore procedure is not able to decompress them due to a missing RHEL 8.8 required parameter. Therefore, after executing the system requested reboot, the data will not be restored.

Workaround:

1. Reach out to ArcSight support to obtain the replacement backupcheck file and checksum.

2. Save the new file in the /tmp directory.

3. Navigate to the /opt/arcsight/aps/bin directory and backup the current backupcheck file with the following commands:

   cd /opt/arcsight/aps/bin
   cp -p backupcheck backupcheck.original

4. Replace the current file with the new one saved in the /tmp directory with this command:

   cp /tmp/backupcheck ./backupcheck

5. Validate permissions and ownership of the replacement file with this command:

   ls -lht backupcheck

   Expected output example:

   -rwx------. 1 root arcsight 37K Jan 22 2024 backupcheck

6. You can proceed working without a system restart.

7.3.0 Patch 6 (8481)

L7700

L8000

Certified on:

RHEL Linux 8.8

Rocky Linux 8.8

Supported on:

RHEL Linux 8.6

Rocky Linux 8.6

Microsoft Edge *

Firefox *

Chrome *

7.3.0 Patch 3 (8455)

7.3.0 Patch 4 (8469)

7.3.0 Patch 5 (8475)