Upgrade Instructions for Logger Software form:

Follow the instructions listed below to upgrade Logger. Ensure that the Prerequisites are met before you begin.

• To upgrade Logger from ArcMC, see To upgrade Loggers Software or VMWare form remotely through ArcSight Management Center:
• To upgrade Logger Software form locally, see To upgrade Logger Software locally:

To upgrade Loggers Software or VMWare form remotely through ArcSight Management Center:

node.upgrade.thread.timout= 10800

1. Modify the timeout value in the logger.properties file in the ArcMC following the steps below:

   • Run the following command:

   cd /$ARCMC_HOME/userdata/arcmc

2. If <install_dir>/userdata/arcmc/logger.properties does not exist, create the file as a non-root user.
3. Add the new property :
4. Update the logger.properties file using the following commands:

   Chown <non –root user>:<non-root user> logger.properties
   Chmod 660 logger.properties

5. Upgrade your OS to the latest distribution as it fixes additional security vulnerabilities.
6. Deploy the downloaded upgrade file logger-sw-8455-remote.enc. Follow the instructions in Remote Upgrade through ArcSight Management Center.

To upgrade Logger Software locally:

To proceed with the upgrade:

========================================================================
Intervention Required
---------------------
ArcSight Logger processes are active.
All ArcSight Logger processes must be stopped to allow installation to proceed.
Type 'Quit' to exit this installer or 'Continue' to stop all ArcSight Logger processes and continue with the installation.
->1- Continue
 2- Quit
ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT:

Once all checks are complete, the installation continues.

Software: Click Done

VMWare: Press Enter

1. Log in with the same user name as the one used to install the previous version of Logger.

2. Run the following commands from the below directories:

   • Software:

     From the Logger's installer directory:

     chmod u+x ArcSight-logger-7.3.0.8455.3.bin
     ./ArcSight-logger-7.3.0.8455.3.bin

     This wizard also upgrades your Logger Software installation. Click Next. You can click Cancel to exit the installer at any point during the upgrade process.

     Do not use the Ctrl+C to close the installer. If you use Ctrl+C to exit the installer and then uninstall Logger, this may delete your /tmp directory.

   • VMWare:

     From the /opt/arcsight/installers directory:

     chmod u+x ArcSight-logger-7.3.0.8455.3.bin
     ./ArcSight-logger-7.3.0.8455.3.bin

     The installation wizard launches in command-line mode, as shown below. Press Enter to continue.

     ==========================================================================
     Introduction
     ------------
     InstallAnywhere will guide you through the installation of ArcSight Logger 7.3.0
     It is strongly recommended that you quit all programs before continuing with this installation.
     Respond to each prompt to proceed to the next step in the installation. If you want to change something on a previous step, type 'back'.
     You may cancel this installation at any time by typing 'quit'.
     PRESS <ENTER> TO CONTINUE:

3. The License Agreement screen is displayed. To review the agreement

   DO YOU ACCEPT THE TERMS OF THIS LICENSE AGREEMENT? (Y/N):

   Software: Scroll to the bottom of the license agreement and enable the “I accept the terms of the License Agreement” button.

   VMWare: Press Enter to display each part of the license agreement.
4. To accept the terms :

   Software: Select I accept the terms of the License Agreement and click Next

   VMWare: Type Y and press Enter. To exit the installer at any point during the installation process, type quit and press Enter.

5. If Logger is currently running on this machine, an intervention required message is displayed. Click Continue to stop all current Logger processes and proceed with the upgrade, or click Quit to exit the installer.

6. Once all Logger processes are stopped, the installer checks that the installation prerequisites are met:
   • Operating system check—The installer checks to see if your device is running a supported operating system, otherwise, a warning will be displayed (this will not prevent the installation process).

   Software: Click Continue. To exit the installer, click Quit and upgrade your OS.

   VMWare: Type 1 and press Enter. To exit the installer and continue to upgrade the OS, type 2 and press Enter.

   Micro Focus ArcSight strongly recommends that you upgrade to a supported OS before upgrading Logger.

   • Installation prerequisite check—If the check fails, Logger will display a warning. Make sure to address the issue before proceeding.

7. The Choose Install Folder screen is displayed. Navigate to or specify the location where you want to install Logger.

   Software:

   • Type the installation path for Logger (the default installation path is /opt, but Logger can be installed at another location if needed). Specify the same location where the Logger you are upgrading is installed.

   When you upgrade Logger, it will continue to have access to the data store of the previous version, however, a fresh install (Logger installed in a new location) will not.

   VMWare:

   • Type the installation path for Logger, /opt/arcsight/logger. Do not specify a different location.

   • Press Enter

8. To confirm the installation location:

   VMWare: Type Y and press Enter. To exit the installer and configure the console, type Quit and press Enter.

   Software: Click Next.

   • If there is not enough space to install the upgrade at the specified location, a message will be displayed. To proceed with the installation, free up sufficient space to allow the upgrade. If this is not possible, click Quit to exit the installer.

   • If Logger is already installed at the location you previously specified, a user intervention message will be displayed warning about the selected directory already containing an installation of Logger, and asking if you want to upgrade.

     Software: To continue with the operation, click Upgrade. Click Back to specify another location.

     VMWare: Type 2 and press Enter to continue with the upgrade.

9. Review the pre-install summary and install:

   Software: Click Install

   VMWare: Press Enter

   Installing Logger may take a few minutes. Please wait. Once installation is complete, the next screen is displayed.

10. To initialize Logger components:

    Software: Click Next

    VMWare: Type Enter

    Initialization may take a few minutes. Please wait. Once initialization is complete, the next screen is displayed.

11. Upgrade Logger:

    Software: Click Next

    VMWare: Type Enter

    Upgrading Logger may take a few minutes. Please wait. Once the upgrade is complete, the next screen displays the URL you should use to connect to Logger.

12. Make a note of the URL. To exit the installer:
13. Restart Logger to save changes.
14. You can now connect to the upgraded Logger.
15. Create a Logger configuration backup, refer to the Logger 7.3 Administrator’s Guide for instructions.