Reconfigure the agents if you have deployed the agents using Agent Manager:
To reconfigure:
In Agent Manger, do one of the following:
(Conditional) If you have not added assets previously, in Agent Manager, under Asset Groups, click All Assets and then click Add Assets.
(Conditional) If you have added assets previously, in Agent Manager, click All Assets, then Manage Assets, and then Add.
From the assets list, select the computers where you want to deploy the agent. If you select multiple computers, you must use the same credentials in all computers.
Log in as root to the computer that you want to connect and click Next.
Click Manage Installation, and then select Reconfigure.
Select the version and then select the default configuration, edit it or add a new configuration.
Ensure that the service NetIQChangeGuardianAgent is running in Windows Services
If you used Client Agent Manager, ensure that the service NetIQClientAgentManager is running in Windows Services