4.2 Generating Agent Health Reports

You can generate a report to save the report in PDF or Excel, email it to other users, or schedule a report. You can generate two types of agents reports:

  • Report about the health of all or specific agents in the environment

  • Reports about the Change Guardian servers and their agents in a federated environment

4.2.1 Health of Agent

After viewing the health of agents in the Agent Health Dashboard, you can generate a report about the health of all agents or agents filtered by name, status, or IP address.

To generate this report, open the web console and click DASHBOARDS > AGENT HEALTH. In the Agents area, click REPORT.

You can schedule a report to be generated when agents go offline or receive daily updates on agents health. To email event details to other users, you must configure SMTP. For more information, see Configuring Email Servers in the Change Guardian Installation and Administration Guide.

4.2.2 Health of Agent on Federated Servers

If you have configured data federation, you can generate a report that provides consolidated information about the Change Guardian servers and the agents in the distributed environment. For more information about Configuring Data Federation, see Change Guardian Installation and Administration Guide.

To generate this report, open the web console and click REPORTS > Agent Report > Agent Health on Federated Servers.

You can schedule this report to receive a periodic update about your federated setup and also configure SMTP to be able to email the report to other users. For more information about Configuring Email Servers, see Change Guardian Installation and Administration Guide.

NOTE:To be able to generate this report, ensure that all the servers in the federated setup have Change Guardian 6.1 installed.

Example - Running Agent Health on Federated Servers Report

The IT architect Daniel Altaner had configured data federation on Change Guardian servers. Now he wants to review the health of agents that are associated with the federated servers. Daniel asks Oskar Yegorov, the Operator in the organization, to create a weekly report and share it with him. Oskar opens REPORTS from the Change Guardian web console and generates the report Agent Health on Federated Servers. He configures the email server and emails the report to Daniel. Oskar also schedules the report to be generated every Monday at 11 a.m. and to include diagnostic information about agents in the Warning state. Daniel reviews the health of agents in the federated setup.