Reconfigure the agents if you have deployed the agents using Agent Manager:
To reconfigure:
In Agent Manger, do one of the following:
(Conditional) In the Agent Manager, click All Assets or Approved Assets and select the Hosts where you want to perform reconfiguration.
Click Manage Installation, and then select Reconfigure Agents.
Select the version and then select the default configuration, edit it or add a new configuration.
Start Reconfiguration.
Ensure that the service NetIQChangeGuardianAgent is running in Windows Services
If you used Client Agent Manager, ensure that the service NetIQClientAgentManager is running in Windows Services