Reconfigure the agents if you have deployed the agents using Agent Manager:
To reconfigure:
Login to Change Guardian web console and navigate to Agents.
In Agent Manager, do one of the following:
(Conditional) In the Agent Manager, click All Assets or Approved Assets and select the Hosts where you want to perform reconfiguration.
Click Manage Installation, and then select Reconfigure Agents.
Select the version and then select the default configuration, edit it or add a new configuration.
Start Reconfiguration.
Ensure that the service NetIQChangeGuardianAgent is running in Windows Services.
If you used Client Agent Manager, ensure that the service NetIQClientAgentManager is running in Windows Services.
To validate the installation, check if the services detectd and vigilent are running:
ps –ef | grep -i <service_name>
Where service_name can be detectd and vigilent
detectd: Monitors tasks and retrieves data.
vigilent: Sends events to the Change Guardian server.