The Agent Health dashboard displays the health status of Change Guardian agents, which are associated with a stand-alone Change Guardian server. Using the dashboard, you can troubleshoot if an agent is down or does not send events to the server.
The heartbeat of Change Guardian Agent for Windows (Polling Interval) and Change Guardian Agent for UNIX (Heartbeat) determines the frequency at which agents send a heartbeat to the Change Guardian server.
Based on the heartbeat of agents, the status of agents is categorized as below:
Offline: Agents that have missed a heartbeat goes to the offline state until the next heartbeat.
Warning: Agents are in the warning state when they have a heartbeat but are not able to send events to the Change Guardian server.
Click on the agent to view the diagnosis information.
Online: Agents have a heartbeat and are sending events to the server.
You can schedule an agent health report and add a list of email IDs of users to notify when agents go offline. You can also schedule daily updates on the health of agents.
NOTE:To schedule agent health report, ensure that you have configured your email. To know more about email configuration, see Configuring Email Servers.
To schedule agent health report:
From the Dashboards page, click Agent Health.
Click Notifications. It takes you to the Configuration tab.
Under Health Notification, select the Notify when agents go offline check box .
Click the Edit icon and select one or more agents.
Specify one or more email IDs and press Enter. The agent health report of the selected agents will be sent to the specified email ID.
You can also schedule daily health status of all agents by selecting the Schedule daily health status check box.