Communications functional access permissions

Two user permissions are available for the communications management feature, Create Communications and Manage Communications.

By default, the permission Create Communications is assigned to all users of type Knowledge Worker and above.

This permission grants the user the right to manually create new communications for new and existing records but not to make any changes once the communication has been saved.

The automatic creation of communications for email messages does not require this permission.

By default, the permission Manage Communications is assigned to all users of type Records Manager or above. This permission gives the user full rights to create, modify and delete communications.

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